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Warranty Claims Specialist

2 months ago

Surrey, British Columbia, Canada Velocity Truck Centres Canada Full time
Warranty Administrator Job Description

Velocity Truck Centres Canada is seeking a skilled Warranty Administrator to join our team in Surrey, BC. As a key member of our service team, you will be responsible for ensuring seamless warranty claims processing, maintaining accurate records, and providing exceptional customer service.

Key Responsibilities:
  • Process and manage warranty claims from start to finish, ensuring timely and accurate resolution.
  • Review and analyze warranty data to identify trends and areas for improvement.
  • Collaborate with service team members to provide training and support on warranty concepts and applications.
  • Develop and maintain relationships with vendors and suppliers to ensure efficient warranty claim processing.
  • Ensure compliance with warranty agreements, company policies, and regulatory requirements.
Requirements:
  • Minimum 2 years of experience in a dealership or warranty administration role.
  • Strong knowledge of warranty claim management principles and practices.
  • Excellent communication, problem-solving, and analytical skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously.
  • Proficiency in computer applications, including Excel, Word, and industry-specific software.
About Us:

Velocity Truck Centres Canada is a leading provider of sales, vehicle maintenance, parts, collision, and financing services. We value career growth and are committed to providing a supportive and inclusive work environment. If you are a motivated and detail-oriented individual with a passion for warranty administration, we encourage you to apply for this exciting opportunity.