Hotel Receptionist

4 weeks ago


Whitehorse, Yukon, Canada Eagle Plains Hotel Full time
Job Title: Front Desk Hotel Clerk

We are seeking a highly organized and customer-focused Front Desk Hotel Clerk to join our team at Eagle Plains Hotel.

Job Summary:

The Front Desk Hotel Clerk will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Management: Process group arrivals and departures, take, cancel, and change room reservations.
  • Customer Service: Provide general information about points of interest in the area, answer telephone calls and messages, and assist clients/guests with special needs.
  • Administrative Tasks: Maintain an inventory of vacancies, reservations, and room assignments, perform light housekeeping and cleaning duties, and follow emergency and safety procedures.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 1 to less than 7 months of experience in a fast-paced environment.
  • Language: Fluency in English.
  • Work Hours: 36 to 42 hours per week.
Benefits:
  • Health Benefits: Health care plan.
  • Other Benefits: Free parking available, parking available.

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