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Banking Center Relationship Banker

2 months ago

Vancouver, British Columbia, Canada Webster Bank Full time

At Webster Bank, we're committed to putting people first and helping individuals, families, and businesses achieve their financial goals. As a leading commercial bank, we're passionate about serving our clients and supporting our communities.

The Relationship Banker I role is a key part of our team, providing exceptional customer service and support to our Banking Center customers. This role will process customer-related financial transactions, respond to customer needs, and capitalize on opportunities to build and deepen relationships.

Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and accurate manner.
  • Evaluate customer needs and offer appropriate financial products and services to build and deepen relationships.
  • Perform routine teller transactions, such as deposits, withdrawals, and loan payments.
  • Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center growth and profitability objectives.
  • Meet/exceed individual and team goals in sales, service, and operations.
  • Maintain compliance with Federal and State regulations, as well as bank policies and procedures.

Requirements:

  • High school diploma/GED required; Associate's or Bachelor's degree preferred.
  • 2-3 years of customer service and needs-based banking sales experience preferred.
  • Ability to work a flexible and/or rotating schedule, including Saturdays and extended hours.
  • Self-starter and highly motivated individual with strong customer service skills and ability to support teamwork.

The estimated salary range for this position is $ to $ USD an hour. Actual salary may vary based on job-related factors. This position is eligible for incentive compensation.

Webster Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.