Restoration Branch Manager

4 weeks ago

Toronto, Ontario, Canada TalentSphere Staffing Solutions Full time
Job Title: Restoration Branch Manager

We are seeking an experienced Restoration Branch Manager to lead our team in Toronto, ON. As a key member of our organization, you will be responsible for overseeing all aspects of branch operations, including claim intake, emergency services, project management, staff scheduling, and customer satisfaction.

About the Role

The successful candidate will have a strong background in restoration processes, techniques, and equipment, as well as excellent communication and interpersonal skills. You will be responsible for enforcing corporate expectations with subtrade and vendor engagements, conducting regular performance reviews, and promoting teamwork and collaboration among staff.

Responsibilities:
  • Oversee all aspects of branch operations, including claim intake, emergency services, project management, staff scheduling, and customer satisfaction.
  • Enforce corporate expectations with subtrade and vendor engagements.
  • Conduct regular performance reviews and provide ongoing training.
  • Promote teamwork, collaboration, and professional development among staff.
  • Establish and maintain strong relationships with clients, stakeholders, and insurance professionals.
  • Drive timely and informative communication within project teams.
  • Lead the branch to be profitable and sustainable.
Qualifications:
  • 7+ years of experience in the restoration industry, with a focus on water and fire damage restoration.
  • Proven leadership and team management skills.
  • Strong knowledge of restoration processes, techniques, and equipment.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • Financial acumen with experience in budgeting and financial management.
  • Proficiency in using restoration management software and other relevant technology.
  • Valid Driver's License and clean driving record.
  • IICRC certifications in Water Damage Restoration (WRT), Fire and Smoke Restoration (FSRT), and Mold Remediation Specialist (MRS)
Benefits:

An extended health plan including medical, dental, and vision. Other benefits include a company RRSP program, an employee assistance program, educational assistance, professional development, and internal growth opportunities.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced restoration professional looking for a new challenge, please submit your application.

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