Host/Hostess

2 weeks ago

Richmond, British Columbia, Canada Canucks Bar and Grill Full time

Job Summary

The Host/Hostess is a key member of our team at Canucks Bar and Grill, responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests. As a Host/Hostess, you will be the first point of contact for our customers, setting the tone for their visit and ensuring they feel welcome and valued.

Key Responsibilities

  • Greet and seat guests in a timely and efficient manner, ensuring they are aware of our menu and beverage options.
  • Maintain a clean and organized dining area, including setting tables and refilling condiments as needed.
  • Assist with taking orders and serving food and beverages, as needed.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
  • Work closely with our kitchen staff to ensure that food is delivered to the table in a timely manner.
  • Maintain accurate records of guest reservations and seating arrangements.
  • Perform other duties as required to ensure the smooth operation of our dining room.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to stand for long periods of time and move quickly and efficiently around the dining area.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer

  • Competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented culture.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including medical, dental, and vision coverage.

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