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Host

2 months ago

Richmond, British Columbia, Canada Canucks Bar and Grill Full time
Job Title: Host/Hostess

Join our team as a Host/Hostess and provide exceptional customer service, ensuring a warm and welcoming experience for our guests.

Job Summary

The Host/Hostess is responsible for greeting guests, seating them, and ensuring a smooth dining experience. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities
  • Greeting and Seating Guests
    • Welcome guests with a smile and provide a warm and welcoming atmosphere
    • Seat guests at an appropriate table and introduce them to their server
  • Restaurant Operations
    • Maintain a clean and organized dining area
    • Restock supplies and condiments as needed
    • Assist with cash handling and operate a point-of-sale system
  • Customer Service
    • Provide exceptional customer service and respond to guest inquiries
    • Upsell and promote menu items and specials
  • Teamwork and Communication
    • Collaborate with kitchen staff and servers to ensure a smooth dining experience
    • Communicate effectively with guests and team members
Requirements
  • Customer Service Experience
    • Previous experience in a customer-facing role
    • Excellent communication and interpersonal skills
  • Organizational Skills
    • Ability to multitask and prioritize tasks
    • Organize and maintain a clean and organized workspace
  • Physical Demands
    • Ability to stand for long periods and move quickly
    • Ability to lift and carry heavy objects
About HMSHost

HMSHost is a leading provider of airport dining and retail services. We are committed to providing exceptional customer service and creating a welcoming atmosphere for our guests.