Sales and Service Representative

6 days ago


Red Deer, Alberta, Canada MRC Global Full time

MRC Global is a leading provider of products and services to the oil and gas industry. We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Representative.

Job Purpose:

The successful candidate will be responsible for delivering exceptional customer service, driving sales growth, and ensuring the safe and effective operation of our branch.

Key Responsibilities:

  • Respond to customer inquiries, develop new business opportunities, and generate quotes using our database.
  • Maximize sales revenue through careful analysis and negotiation.
  • Identify and pursue opportunities to increase market share and grow sales.
  • Provide product information, delivery specifications, and payment terms to customers.
  • Assist outside sales and branch management in processing priority transactions.
  • Develop and maintain accurate customer files and profiles.
  • Monitor and expedite shipments to ensure timely delivery.
  • Provide prompt responses to customer inquiries and resolve issues efficiently.

Qualifications:

We are looking for a highly motivated and customer-focused individual with:

A high school diploma or equivalent and additional post-secondary training or education.At least two years of experience in customer service, inside sales, and/or warehouse services with increasing responsibility.Demonstrated competence in computer software applications and excellent communication skills.Ability to work effectively in a team environment and provide excellent customer service.Valid driver's license and ability to meet MRC Global's vehicle policy requirements.

Working Conditions:

This role requires the ability to work in a fast-paced environment, meet deadlines, and maintain accurate records. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.


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