Program Service Assistant, Mental Health Professional
2 months ago
About the Role
We are seeking a highly organized and detail-oriented Program Service Assistant to provide administrative support to our Mental Health Program. The successful candidate will be responsible for providing administrative support to the program leadership team, including coordinating meetings, preparing documents, and managing supplies.
Key Responsibilities
- Provide administrative support to the Mental Health Program leadership team, including coordinating meetings, preparing documents, and managing supplies.
- Develop and implement processes for issues management to ensure timely response to incoming requests/issues from internal and external stakeholders.
- Redirect communication within the hospital when receiving information as the point person for the Mental Health Program.
- Provide strategic support to advance the priorities of the Mental Health Program Leadership.
- Establish meaningful relationships with peers, colleagues, and multiple internal and external stakeholders that will advance the Mental Health Program portfolio.
- Disseminate information identified as critical for the advancement of policy formation, process development, and enhancement of public communications within the Mental Health Program portfolio, across portfolios, and between the Mental Health Program portfolio and external partners.
- Complete administrative payroll and schedules.
- Coordinate calendars, organize meetings, and prepare supporting documents (e.g. minutes, agendas, presentations) for the departmental leadership team to support program activities.
- Lead coordination of internal and external educational events: send notices, coordinate event registrations and receive payments, complete attendance reports and outstanding invoices; arrange catering, audio visual setup, room setup, venue logistics, parking, answering questions.
- Administer departmental user rights in technology systems.
- Track departmental supplies inventory and order supplies to anticipate department needs.
- Coordinate office equipment repair and maintenance schedule.
Requirements
- Minimum three (3) years of recent experience providing administrative support. Healthcare experience preferred.
- Graduate of a recognized post-secondary education in Business Administration, or related field, preferred.
- Extensive knowledge of hospital processes, as well as legislation, policies, and procedures that affect hospitals.
- Utilizes high level of judgment and discretion when dealing with confidential or sensitive matters.
- High degree of attention to detail to ensure accuracy in deliverables.
- Adapts to changing priorities and manage change involving multiple stakeholders effectively.
- Maintains a positive attitude and strong work ethic while managing competing demands.
- Completes a multitude of tasks simultaneously within targeted timelines in an organized and efficient manner.
- Has a typing speed of 60 WPM.
- Extensive knowledge of Microsoft Word, Excel, PowerPoint, Visio, Windows, MS Project, Internet, and Outlook.
- Experience with Zoom/MS Teams preferred.
About Us
Humber River Health is a leading healthcare provider in North West Toronto, committed to delivering high-quality patient care and demonstrating our values of compassion, professionalism, and respect. We are proud to be recognized as a part of Greater Toronto's Top Employers by Mediacorp Canada Inc. and are dedicated to attracting and retaining a diverse workforce that represents the communities we serve.
We are an equal opportunities employer and welcome applications from all equity-deserving groups, including but not limited to, individuals who identify as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.
Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.
Please be advised that in order to be eligible for employment at Humber River Health, all new hires must have received a complete COVID-19 vaccination series approved by Health Canada AND have received their most recent dose of the COVID-19 vaccine at least 14 days prior to their first date of employment. Medical exemptions or any other kind of requested exemption based upon the Hospital's obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.
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