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Administrative Assistant

2 months ago

Grande Prairie, Canada Grande Prairie Family Dental Clinic Full time
About Grande Prairie Family Dental Clinic

We are a reputable dental clinic seeking a highly skilled and organized individual to join our front office team as a Dental Receptionist. Our clinic values excellent customer service and believes in creating a positive experience for every patient.

Key Responsibilities
  • Greeting Patients: Provide a warm and welcoming experience for patients and their families.
  • Booking Appointments: Efficiently manage patient schedules and ensure timely appointments.
  • Answering Phones: Respond to patient inquiries and provide accurate information in a professional manner.
  • Front Desk and Waiting Area Maintenance: Maintain a clean and organized front desk and waiting area, ensuring a comfortable environment for patients.
  • Direct Billing and Insurance Communication: Process direct billing and communicate with insurance companies to ensure seamless claims processing.
  • Reporting and Data Management: Accurately print and compile reports, and maintain accurate records.
  • Payment Collection and Financial Management: Collect payments and ensure a balanced day-end.
  • Assisting with Sterilization: Assist with sterilization tasks as required.
Requirements and Qualifications
  • Administrative Experience: Minimum 1-2 years of experience in a reception or administrative role, preferably in a dental setting.
  • Computer Proficiency: Proficient in using computer software, with the ability to learn new systems quickly (our clinic uses GOLD).
  • Excellent Communication Skills: Possess outstanding written and verbal communication skills, with the ability to effectively interact with patients and staff.
  • Availability and Flexibility: Availability to work during applicable business hours, with flexibility to adapt to changing clinic needs.
  • Language Proficiency: English proficiency in speaking and writing.
  • Customer Service Skills: Demonstrate excellent customer care skills, with the ability to provide a positive experience for patients.
  • Organizational Skills: Possess strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.