Automotive Software Trainer

17 hours ago

Milton, Ontario, Canada PBS Systems Inc. Full time
About the Role

We are seeking a highly skilled and motivated Automotive Software Trainer to join our team at PBS Systems Inc. As a key member of our Software Training & Transitions (STT) team, you will be responsible for providing exceptional training and support to our customers on our Dealer Management Software, specifically in the Sales modules.

Key Responsibilities
  • Develop a deep understanding of our PBS software and its various modules, including Sales, Inventory Management, and Accounting.
  • Design and deliver comprehensive training programs for customers, both on-site and virtually, to ensure seamless adoption of our software.
  • Collaborate with customers to identify their specific needs and provide tailored support to address any challenges they may face.
  • Stay up-to-date with the latest software updates and features, and effectively communicate these changes to customers.
  • Work closely with our internal teams to ensure a smooth onboarding process for new customers.
  • Provide exceptional customer service, responding promptly to training requests and resolving any issues that may arise.
Requirements
  • 1-2 years of experience in the automotive industry, preferably in a dealership environment.
  • Strong knowledge of Microsoft Office Suite and excellent time management skills.
  • Ability to travel within Canada and the USA (approximately 1 week per month).
  • Fluency in English (speaking, reading, and writing) is required; fluency in French is considered a strong asset.
What We Offer
  • Competitive annual base salary.
  • Bonus for product certification up to $4,800 per year.
  • Great referral bonus.
  • Staff discounts with GM, Dell, Goodlife, and more.
About PBS Systems Inc.

PBS Systems Inc. is a leading provider of Dealer Management Systems (DMS) to the North American retail automotive industry. We are committed to delivering exceptional customer service and support, and we are seeking a talented individual to join our team as an Automotive Software Trainer.

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