Vision Care Specialist
4 weeks ago
At FYidoctors, we prioritize the well-being of our patients and are proud to have earned the trust of countless Canadians nationwide. Our commitment to health is at the forefront of our operations, and our doctor-led model has propelled our growth from 30 locations to over 300 in just 12 years.
Our most valuable asset is our team, which has expanded to over 3,000 dedicated individuals who serve thousands of patients daily. We strive to create a workplace that is more than just a job; we foster a positive and supportive environment where our employees can thrive both professionally and personally.
As one of Canada's fastest-growing healthcare providers and a recipient of the Best Managed Companies award, our leadership team brings a wealth of experience and a steadfast commitment to the core values of our industry.
At FYidoctors, we aim to support your growth as a professional and an individual, allowing you to make a meaningful impact on the lives of others while enjoying your work.
Benefits of Joining Us
- Competitive salary and benefits package
- Opportunities for rapid and continuous growth, ensuring a dynamic and rewarding work environment
- A collaborative workplace culture
- Access to ongoing training and development programs
Your Role:
We are seeking a talented individual to join our team as a Vision Care Specialist. This role is essential to our success, as you will provide exceptional service to our patients. As the first point of contact, your passion for customer service and commitment to delivering an outstanding experience will be vital.
This is a full-time, permanent position requiring 30 or more hours per week.
Key Responsibilities
- Guide clients in selecting the most suitable eyewear options tailored to their lifestyle, ensuring they receive optimal value and quality
- Educate patients on advancements in corrective eyewear solutions and assist in choosing frames that meet their aesthetic and functional needs
- Interpret optical prescriptions provided by optometrists
- Conduct frame and facial measurements to guarantee proper fit and positioning of eyewear
- Submit eyewear prescriptions to the manufacturing lab
- Perform repairs and adjustments on patients' eyewear
- Maintain and organize the retail display area
- Contribute to achieving store retail sales objectives
- Deliver exceptional customer service through your interpersonal skills and problem-solving abilities
Ideal Candidate Profile
- Customer-facing experience, preferably in a retail setting
- Knowledge of the optical field or routine eye care is advantageous but not mandatory
- Professional demeanor with a genuine interest in engaging with people
- Able to manage multiple tasks in a fast-paced environment
- Comfortable using technology and proficient in MS Office Suite
- Dedicated to being a valuable member of a high-performing team
About FYidoctors
FYidoctors began as a small group of 30 optometrists and has grown into an entrepreneurial success story with over 3,000 employees and more than 265 locations across Canada. As the fastest-growing eye care provider in the country and a Best Managed Companies award winner, our leadership team is committed to the values that define our profession.
We are dedicated to enhancing the lives of our patients while fostering a positive and supportive atmosphere where our employees can flourish both professionally and personally. Together, we uphold the integrity of the optometric profession and prioritize patient care.
We appreciate your interest in joining FYidoctors and look forward to reviewing your qualifications.
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