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Process Optimization Specialist

2 months ago

Oakville, Ontario, Canada Veolia Full time

About Veolia

Veolia Water Technologies & Solutions is a global leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment for various industries, including pharmaceutical, food and beverage, and microelectronics.

Job Summary

We are seeking a highly skilled Process Analyst to join our Services Team. The successful candidate will provide process-specific support and analysis for aftermarket customers in the UF, MBR, EDI, Thermal, ADT, and RO water sectors using our remote monitoring platform, InSight.

Key Responsibilities

  • Provide process support, data review, and write detailed customer-centric process review reports to InSight clients.
  • Offer daily analysis and timely troubleshooting support utilizing site data captured from full-scale operating membrane-based water and wastewater treatment plants.
  • Manage customer expectations, deliver sound operation and membrane process and cleaning feedback, and ensure any plant can be utilized as a positive reference for Veolia.
  • Support InSight setup team (site setups and tag, chart, and data quality reviews).
  • Travel up to 10% of the time to perform plant process audits, troubleshooting, and cleaning assistance at customer sites and assist in managing the client relationship overall.
  • Work with service project managers to aid in the design and implementation of upgrades and project work to existing water plants.
  • Identify opportunities for future sales.
  • Communicate with fellow Technical Support team members to leverage knowledge and ensure issues are recorded using the Customer Issue Track (CIT) tool and understood to allow uninterrupted customer service.
  • Ability to read Piping and Instrumentation Diagrams, Process Flow Diagrams, and/or Mass Balance.

Requirements

  • 3-year Diploma or 4-year degree in Chemical/Environmental/Mechanical Engineering or Chemistry.
  • Equivalent water experience will also be considered for this position.
  • Demonstrated written and oral communication skills.
  • Proven ability to multitask on several concurrent projects.
  • Previous experience with membrane systems, water, and/or wastewater treatment processes.
  • Operations, commission, or design experience with membrane filtration (UF/NF/RO/Thermal/ADT/EDR) is an asset.
  • Experience with basic knowledge of instrumentation, control valves, rotating equipment, centrifugal pumps, chemical addition pumps, and centrifugal compressors is an advantage.
  • Experience with programming, in Python, VBA, R.
  • Experience with analytics development, data science.
  • French Language is an asset.