Travel Consultant

2 weeks ago

Montreal, Quebec, Canada Events Canada Inc. Full time
Job Description

Job Title: Travel Consultant - Olympic Games, Corporate Travel, and Events Specialist

Company: Events Canada Inc.

Job Type: Full-time

Location: Montreal, Canada

About Us: Events Canada Inc. is a leading global travel management and events business with a strong presence in the sports industry. We specialize in providing expert travel services to Olympic Games, corporate events, and other sports-related clients.

Job Summary: We are seeking a highly motivated and experienced Travel Consultant to join our team. The successful candidate will be responsible for managing the travel arrangements for our Canadian Olympic athletes and other sports clients in Canada.

Key Responsibilities:

  • Prepare and execute individual and group travel booking quotations and/or order confirmations as per briefing of the Client and their key sports-related stakeholders
  • Advise key stakeholders on their group travel requirements
  • Handle reservations, amendments, alterations, and cancellations of individual and/or group travel bookings
  • Check and validate travel files/reservations on a daily basis
  • Produce and arrange dispatch of delegate packs and other information
  • On-site project management and full end-to-end delivery
  • Be responsible for the preparation and maintenance of budgets, throughout the lifecycle of each event
  • Actively collect knowledge about travel and travel-related products
  • Deliver group travel management reports as agreed upon with the client
  • Assist in the reconciliation of all client travel including Olympic Games group travel
  • Deliver 100% quality and accuracy in line with both client and company process
  • Approve all client invoices prior to dispatch
  • Present full understanding of client requirements and templates
  • Proactively escalate delivery issues through notification of management to ensure continuous improvement of meeting processes, procedures, and tools
  • Understand, apply, and promote the company's values at all times
  • Reports directly to the Travel Desk team lead and Operations Manager of Events Canada Inc.

Requirements:

  • At least two years of Individual and group travel consultant experience
  • Bilingual in French and English is a must
  • Demonstrates thorough knowledge of domestic, trans-border, and international travel destinations
  • Full working knowledge of fares and rules
  • Working knowledge of industry ticket handling procedures
  • Experience with Amadeus and/or other GDS systems
  • Experience with corporate flight, car and hotel bookings
  • Ability to work within tight deadlines and schedules
  • Experience with and knowledge of MS Office
  • Passionate about travel industry
  • Desire and ability to travel
  • Excellent communication skills, both verbal and written
  • Valid OPC Travel counsellor certificate is a must
  • Ability to maintain excellent working relationships with various internal and external colleagues/stakeholders

What We Offer:

  • A dynamic, result-driven, and fun team environment
  • An inclusive work environment where diversity is celebrated
  • A very competitive compensation
  • Continued education, training, and opportunities to grow and develop your skillset and career
  • Individual and group incentive
  • Flexible working hours and work-from-home or remote opportunities
  • Benefits package including medical, retirement RRSP plan, all stat holidays, vacation, and sick leave
  • Travel industry perks & discounts

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