Housekeeping Guest Attendant

6 days ago

Richmond, British Columbia, Canada Accor Full time

About the Role:

We are seeking a highly detail-oriented and organized Housekeeping Guest Attendant to join our team at Fairmont Vancouver Airport. As a key member of our housekeeping team, you will be responsible for ensuring our guests' rooms are clean, comfortable, and meet our high standards.

Key Responsibilities:

  • Clean and maintain all assigned guest rooms to the highest standard, including dusting, making beds, removing used linen, vacuuming, and bathroom cleaning.
  • Take initiative to add a personalized touch to each guest's experience, ensuring their stay with us is memorable and enjoyable.
  • Take ownership of guests' privacy and belongings, while providing exceptional service and ensuring their comfort and satisfaction.
  • Sign in and out master keys daily and maintain proper usage of cleaning supplies and equipment.
  • Update and record all cleaned rooms and return lost and found articles to the Housekeeping Office.
  • Report any necessary maintenance items to ensure our facilities are well-maintained.

Requirements:

  • Previous housekeeping experience is an asset, but not required.
  • Excellent organization skills and time management are essential for this role.
  • Ability to work cohesively with fellow colleagues as part of a team with minimal supervision.
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming at all times.

Physical Aspects of the Position:

  • Constant standing and walking throughout shift.
  • Frequent lifting and carrying up to 40+ lbs.
  • Frequent kneeling, pushing, pulling, and lifting.

Additional Information:

  • Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
  • We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
  • We are a worldwide leader in the hospitality industry, committed to providing exceptional service and experiences for our guests.

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