Early Intervention Rehabilitation Consultant

7 days ago

Kitchener, Ontario, Canada Ontario Teachers Insurance Plan Full time
Job Summary

We are seeking a highly skilled Early Intervention Rehabilitation Consultant to join our team at the Ontario Teachers Insurance Plan. As a key member of our Group Life and Disability team, you will play a critical role in supporting our members who are off work due to medical reasons.

Key Responsibilities
  • Initiate telephone contact with members who are off work due to medical reasons to determine if early intervention services could be of assistance.
  • Establish a rapport with members as this is usually their initial contact with OTIP, and provide an overview of the OTIP early intervention program and clarification about the LTD claims application process.
  • Based on discussions with the members about the reasons they are off work, determine if any other intervention would be beneficial to their current treatment and/or assist with their potential to return to their pre-disability position. This may include a variety of different services and support varying in complexity.
  • Communicate with service providers, attending physicians, employers and affiliate representatives to ensure an accurate understanding of member's vocational and medical needs.
  • When appropriate, recommend appropriate services for members with external service providers, such as psychotherapy and physiotherapy. This includes defining the nature of these services and their policy limitations, clearly outlining the responsibilities of the service provider, member and insurance carrier, and communicating information and professional knowledge, as required.
  • Liaise with the Disability Analysts and Rehabilitation Consultants to facilitate treatment and/or return to work plans during the waiting period.
Requirements
  • A university degree in Vocational Rehabilitation, Medical Rehabilitation or a related subject, or an allied health designation or equivalent certification.
  • A minimum of five years' experience in a related field.
  • RRP or the ability to obtain this certification.
  • Knowledge of federal and provincial laws pertinent to rehabilitation and employment.
  • Knowledge of behavioral traits, assessments, counselling and accommodation protocol.
  • Intermediate knowledge of Microsoft Office Suite applications.
  • Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
  • Superior time management and organizational skills to manage competing priorities, including project management skills.
  • The ability to communicate in French is considered an asset.
What We Offer
  • Rewarding salary and bonuses that truly value your dedication
  • Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
  • Defined benefit pension plan for a financially confident retirement
  • 100% coverage of approved continuing education and licensing fees (including RRP courses)
  • Flexible work-from-home and hybrid options
  • Unlock your potential with opportunities for advancement

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