Customer Service Representative

4 weeks ago


Chilliwack, Canada Savers Value Village Full time
About Us

Savers / Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

Job Summary

We are seeking a Customer Service Associate to create an awesome experience for our Customers, Donors, and Team Members. As a Customer Service Associate, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience.

Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with the sales floor team to maintain a clean and organized store environment.
  • Process customer transactions accurately and efficiently.
  • Participate in visual merchandising and inventory management to ensure a visually appealing store.
  • Support the sales floor team in achieving sales goals and objectives.
What We Offer
  • Comprehensive onboarding and training program to ensure success in the role.
  • Opportunities for career growth and development within the company.
  • A competitive hourly rate and benefits package.
  • A fun and dynamic work environment with a team-oriented culture.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and be able to lift up to 25 pounds. If you are a team player who is passionate about providing exceptional customer service, we encourage you to apply.



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