Regional Director, Operations Excellence

2 weeks ago

Quinte West, Ontario, Canada MCD McKesson Canada Corporation La Corporation McKesson Canada Full time

About MCD McKesson Canada Corporation / La Corporation McKesson Canada

MCD McKesson Canada Corporation / La Corporation McKesson Canada is a leading healthcare services company that touches the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics, and institutions across Canada.

Our Mission

We are committed to improving lives and advancing healthcare. Our team is dedicated to delivering exceptional service and support to our customers, patients, and communities.

Job Summary

The Regional Director, Continuous Improvement & Engineering will lead a team that drives continuous improvement in all areas of operations. The Director will work with multiple departments to develop, implement, and deploy operational processes and best practices in facilities across the Region.

Key Responsibilities

  • Drive operational process improvements to achieve dramatic improvement in key business metrics of safety, customer experience, compliance, productivity, cost, and employee development/engagement.
  • Work with DCs leadership Team to conduct assessments of critical site and business needs. Actively partner with process owners to ensure results delivered/future state achieved and ability to connect the dots in the Operations function and ensures business priorities come first.
  • Lead regular DC Management Review meetings and provide regular reports of data, metrics, and actions to measure progress against the DCs objectives.
  • Develop a thorough, effective, and timely continuous improvement plan to address top business needs.
  • Identify innovative solutions to solve operational inefficiencies.
  • Apply company methodologies and engineering methodologies/tools such as product slotting, studying labor standards (time studies), layouts, and optimization of flow, data profiling and analysis, and resource modeling to improve DC operations.
  • Develop Work Measurement standards and analyze data to determine required and optimal resources and/or MHE based on volume and standards.
  • Provide continuous improvement expertise across the network and implement industry best practices (Value Stream Maps, DMAIC workshops, Kaizen events, 5S, Lean).
  • Identify risks and opportunities for improvement by monitoring DCs' performance.
  • Develop, own, and communicate the Distribution Center (DC) Industrial Engineering KPIs and project roadmap.
  • Lead and drive programs and projects to improve operational effectiveness and financial performance, including lean and operational excellence initiatives.
  • Identify, analyze, and interpret trends or patterns and problematic areas using statistical techniques and suggest improvements in complex data sets for the Region or a specific DC.

Engineering Projects

  • DC Design – provide detailed DC design including requirements for retrofit, racking layout and elevation, office locations, data drops, MHE selection, parking.
  • Analyze data to determine required/optimal storage environment/design/layout.
  • Channel and DC alignment support for DC start-up; work cross-functionally to ensure that items are aligned appropriately to DCs and/or Channels based on throughput, SKU, and storage capacities.
  • Analyze facility capacity and utilization trends for future planning needs.
  • Ensure projects are executed effectively with the appropriate buy-in from all levels of management and team members. Identify and quantify cost savings to all continuous improvement.
  • Perform financial analysis to assemble business cases, cost justifications, and requests.
  • Engage with McKesson Canada and US networks to share best practices.

Requirements

  • Bachelor's Degree in Engineering (operations, logistics, supply chain).
  • Experience in a similar position.
  • Project management experience.
  • Understanding and experience in warehousing and distribution – key asset.
  • Six Sigma Black Belt certification – preferred.
  • Ability to effectively manage and prioritize multiple projects (properly allocate resources, manage cost, set strategies, and deliver according to timelines).
  • Critical thinking, problem-solving, and decision-making skills; proactive nature and willingness to challenge existing processes and propose new solutions.
  • Exceptional interpersonal skills to effectively source information, obtain approvals, build relationships, and provide sufficient influence to achieve success.
  • Able to work under minimum supervision and act as a team player.
  • Knowledge and understanding of current Good Manufacturing Practices (cGMPs).
  • Fluent in French or English. Bilingualism – an asset.
  • Ability to work on various shifts to accommodate distribution center needs.
  • Travel within the region required – approximately 30% of the time.

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