Retail Store Manager
2 months ago
Vente au détail Bestseller Canada Inc. is seeking a highly motivated and experienced Retail Store Supervisor to join our team.
Job Summary:The Retail Store Supervisor will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth. This is a key leadership role that requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment.
Key Responsibilities:- Assign sales workers to duties and ensure they have the necessary training and support to excel in their roles.
- Hire and train or arrange for training of staff to ensure they have the skills and knowledge required to meet the needs of our customers.
- Authorize the return of merchandise and ensure that all returns are processed in a timely and efficient manner.
- Establish work schedules and ensure that all employees are aware of their responsibilities and deadlines.
- Sell merchandise and promote products to customers to drive sales growth.
- Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Resolve issues that may arise, including customer requests, complaints, and supply shortages.
- Organize and maintain inventory to ensure that stock levels are optimal and that products are easily accessible to customers.
- Supervise and co-ordinate activities of workers to ensure that tasks are completed efficiently and effectively.
- Conduct performance reviews to identify areas for improvement and provide feedback to employees.
- 5-10 years of experience in a retail environment, preferably in a supervisory or management role.
- Excellent communication and interpersonal skills, with the ability to work effectively with employees, customers, and vendors.
- Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound decisions.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- High school diploma or equivalent required; post-secondary education in a related field an asset.
- A competitive salary and benefits package, including a dental plan, health care plan, and vision care benefits.
- A bonus structure that rewards performance and achievement.
- A permanent employment opportunity with a stable and growing company.
- The opportunity to work in a dynamic and fast-paced environment with a team of dedicated professionals.
If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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