Event Coordination Manager

1 month ago

Banff, Alberta, Canada AccorHotel Full time
Job Overview

The Event Coordination Manager (ECM) plays a pivotal role in liaising with clients to ensure all setup and catering requirements for conferences, banquets, weddings, and other events are met. This position collaborates closely with the Sales Team to deliver an exceptional experience for guests.

Key Responsibilities

  • Serve as the primary contact for clients hosting conferences, banquets, weddings, and catering events, fostering strong relationships with all departments to guarantee client satisfaction.
  • Engage with clients before and during events to verify details and costs, ensuring that expectations are not only met but exceeded.
  • Communicate insights with the Sales team to nurture client relationships and encourage repeat business.
  • Promote premium food and beverage options, room enhancements, and team-building activities to clients.
  • Develop floor plans and Banquet Event Orders (BEOs) for all room configurations, audio/visual needs, and catering services.
  • Ensure all relevant departments receive BEOs at least 10 business days prior to events.
  • Oversee group room allocations, attrition, and deposit timelines.
  • Monitor and manage reserved function spaces.
  • Support the Sales Team in promoting the hotel as needed.
  • Participate in weekly sales and communication meetings.
  • Maintain daily updates to change logs.
  • Send personalized thank-you notes and feedback forms to group organizers following the conclusion of events.

Qualifications

  • Post-secondary education in Business or Hospitality/Tourism is preferred.
  • 2-4 years of experience in Food & Beverage and event management.
  • Proficient in Microsoft Office and willing to learn new software applications.
  • Strong verbal and written communication skills.
  • Exceptional organizational and time-management abilities.
  • Ability to maintain composure under pressure and during busy periods.
  • Customer service-focused with a keen attention to detail.
  • A collaborative team player who contributes positively to the work environment.

Additional Benefits

  • Complimentary meals in the staff cafeteria during shifts.
  • Access to an Employee Travel Program.
  • Discounts on hotel dining, spa services, and golf memberships.

Inclusion & Diversity

We strive to create an environment where every employee feels valued and appreciated. Our diverse workforce reflects the global community we serve, and we are committed to fostering an inclusive atmosphere where all individuals can thrive, regardless of their background.

  • Event Coordination Manager

    1 month ago

    Banff, Alberta, Canada AccorHotel Full time

    Job OverviewThe Event Coordination Manager (ECM) plays a pivotal role in liaising with clients to finalize all arrangements regarding setup and catering needs for conferences, banquets, weddings, and other special events. This position collaborates closely with the Sales Team to ensure an exceptional experience for guests.Key ResponsibilitiesServe as the...

  • Event Services Coordinator

    1 month ago

    Banff, Alberta, Canada AccorHotel Full time

    Job OverviewThe Event Services Coordinator (ESC) plays a crucial role in liaising with clients to finalize all arrangements related to setup, catering, and other requirements for various events including conferences, banquets, weddings, and catering services. This position collaborates closely with the Sales Team to ensure a flawless experience for...

  • Event Services Coordinator

    1 month ago

    Banff, Alberta, Canada AccorHotel Full time

    Job OverviewThe Event Services Coordinator (ESC) plays a pivotal role in liaising with clients to ensure all arrangements for conferences, banquets, weddings, and catering services are meticulously organized. This position collaborates closely with the Sales Team to deliver an exceptional experience for guests.Key ResponsibilitiesServe as the primary contact...

  • Event Services Coordinator

    1 month ago

    Banff, Alberta, Canada AccorHotel Full time

    Job OverviewThe Event Services Coordinator (ESC) plays a pivotal role in liaising with clients to confirm all arrangements related to conferences, banquets, weddings, and catering services. This position collaborates closely with the Sales Team to ensure an exceptional experience for guests.Key ResponsibilitiesServe as the primary contact for clients hosting...

  • Event Coordination Specialist

    1 month ago

    Banff, Alberta, Canada Banff Centre for Arts and Creativity Full time

    Position Overview The Event Coordination Specialist plays a crucial role in providing administrative assistance to the Conferences division. This role is responsible for delivering exceptional client service, managing departmental activities, and handling daily inquiries within the conference office, alongside various other tasks essential to the smooth...

  • Seasonal Part Time Event Coordinator

    1 week ago

    Banff, Alberta, Canada Banff & Lake Louise Tourism Full time

    Event Supervisor OpportunityAre you passionate about delivering exceptional event experiences? Do you thrive in fast-paced, dynamic environments? We're seeking a skilled Event Supervisor to join our team at Banff & Lake Louise Tourism.Key Responsibilities:Lead a team of event staff to execute Christmas and SnowDays events with precision and...

  • Seasonal Part Time Event Coordinator

    1 week ago

    Banff, Alberta, Canada Banff & Lake Louise Tourism Full time

    Event Supervisor OpportunityAre you passionate about delivering exceptional event experiences? Do you thrive in fast-paced, dynamic environments? We're seeking a skilled Event Supervisor to join our team at Banff & Lake Louise Tourism.Key Responsibilities:Lead a team of event staff to execute Christmas and SnowDays events with precision and...

  • Seasonal Part Time Event Coordinator

    1 week ago

    Banff, Alberta, Canada Banff & Lake Louise Tourism Full time

    Event Supervisor OpportunityAre you passionate about delivering exceptional event experiences? Do you thrive in fast-paced, dynamic environments? We're seeking a skilled Event Supervisor to join our team at Banff & Lake Louise Tourism.Key Responsibilities:Lead a team of event staff to execute Christmas and SnowDays events with precision and...

  • Seasonal Part Time Event Coordinator

    1 week ago

    Banff, Alberta, Canada Banff & Lake Louise Tourism Full time

    Event Supervisor OpportunityAre you passionate about delivering exceptional event experiences? Do you thrive in fast-paced, dynamic environments? We're seeking a skilled Event Supervisor to join our team at Banff & Lake Louise Tourism.Key Responsibilities:Lead a team of event staff to execute Christmas and SnowDays events with precision and...

  • Event Operations Manager

    4 days ago

    Banff, Alberta, Canada The Banff Lake Louise Tourism Bureau Full time

    Event Supervisor Job DescriptionAbout the Role:The Banff Lake Louise Tourism Bureau is seeking an experienced Event Supervisor to lead our team of event staff during the Christmas and SnowDays events. As a key member of our events team, you will be responsible for empowering and supporting our event staff to deliver exceptional guest experiences.Key...

  • Event Operations Manager

    4 days ago

    Banff, Alberta, Canada The Banff Lake Louise Tourism Bureau Full time

    Event Supervisor Job DescriptionAbout the Role:The Banff Lake Louise Tourism Bureau is seeking an experienced Event Supervisor to lead our team of event staff during the Christmas and SnowDays events. As a key member of our events team, you will be responsible for empowering and supporting our event staff to deliver exceptional guest experiences.Key...

  • Event Operations Manager

    2 weeks ago

    Banff, Alberta, Canada Banff & Lake Louise Tourism Full time

    Event Supervisor OpportunityBanff & Lake Louise Tourism is seeking a highly skilled and experienced Event Supervisor to join our team for the upcoming winter season. As a key member of our events team, you will be responsible for leading a team of event staff and ensuring the successful execution of our Christmas and SnowDays events.Key...

  • Event Operations Manager

    2 weeks ago

    Banff, Alberta, Canada Banff & Lake Louise Tourism Full time

    Event Supervisor OpportunityBanff & Lake Louise Tourism is seeking a highly skilled and experienced Event Supervisor to join our team for the upcoming winter season. As a key member of our events team, you will be responsible for leading a team of event staff and ensuring the successful execution of our Christmas and SnowDays events.Key...

  • Event Coordination Specialist

    1 month ago

    Banff, Alberta, Canada Banff Centre for Arts and Creativity Full time

    The Opportunity The Conferences Operations Associate plays a crucial role in providing administrative assistance to the Conferences division. This position is responsible for delivering exceptional client service, coordinating departmental activities, managing daily reception duties, and handling various tasks essential to the smooth operation of the...

  • Seasonal Part Time Event Coordinator

    6 days ago

    Banff, Alberta, Canada Banff & Lake Louise Tourism Full time

    Event Supervisor OpportunityAre you passionate about delivering exceptional event experiences? Do you thrive in fast-paced, dynamic environments? We're seeking a skilled Event Supervisor to join our team at Banff & Lake Louise Tourism.Key Responsibilities:Lead a team of event staff to execute Christmas and SnowDays events with precision and...

  • Seasonal Part Time Event Coordinator

    6 days ago

    Banff, Alberta, Canada Banff & Lake Louise Tourism Full time

    Event Supervisor OpportunityAre you passionate about delivering exceptional event experiences? Do you thrive in fast-paced, dynamic environments? We're seeking a skilled Event Supervisor to join our team at Banff & Lake Louise Tourism.Key Responsibilities:Lead a team of event staff to execute Christmas and SnowDays events with precision and...

  • Seasonal Part Time Event Coordinator

    6 days ago

    Banff, Alberta, Canada Banff & Lake Louise Tourism Full time

    Event Supervisor OpportunityAre you passionate about delivering exceptional event experiences? Do you thrive in fast-paced, dynamic environments? We're seeking a skilled Event Supervisor to join our team at Banff & Lake Louise Tourism.Key Responsibilities:Lead a team of event staff to ensure seamless execution of Christmas and SnowDays eventsCollaborate with...

  • Seasonal Part Time Event Coordinator

    6 days ago

    Banff, Alberta, Canada Banff & Lake Louise Tourism Full time

    Event Supervisor OpportunityAre you passionate about delivering exceptional event experiences? Do you thrive in fast-paced, dynamic environments? We're seeking a skilled Event Supervisor to join our team at Banff & Lake Louise Tourism.Key Responsibilities:Lead a team of event staff to ensure seamless execution of Christmas and SnowDays eventsCollaborate with...

  • Seasonal Part Time Event Coordinator

    1 week ago

    Banff, Alberta, Canada Banff & Lake Louise Tourism Full time

    Event Supervisor OpportunityAre you passionate about delivering exceptional experiences in a dynamic mountain environment? We're seeking a skilled Event Supervisor to join our team at Banff & Lake Louise Tourism.Key Responsibilities:Lead a team of event staff to execute Christmas and SnowDays events with precision and enthusiasm.Collaborate with the Manager,...

  • Seasonal Part Time Event Coordinator

    1 week ago

    Banff, Alberta, Canada Banff & Lake Louise Tourism Full time

    Event Supervisor OpportunityAre you passionate about delivering exceptional experiences in a dynamic mountain environment? We're seeking a skilled Event Supervisor to join our team at Banff & Lake Louise Tourism.Key Responsibilities:Lead a team of event staff to execute Christmas and SnowDays events with precision and enthusiasm.Collaborate with the Manager,...