Program Director

2 days ago

Toronto, Ontario, Canada Bond Brand Loyalty Full time

About Us

Bond Brand Loyalty is a leading agency that specializes in designing, building, and managing innovative solutions for our clients. Our goal is to help our clients build strong relationships with their customers through loyalty and customer-centric experiences.

The Role

We are seeking a highly skilled Program Director to join our Global Insights team. As a Program Director, you will play a key role in managing a large-scale, high-complexity program comprised of 20+ concurrent projects. Your responsibilities will include:

  • Managing program delivery to ensure quality, efficiency, and effectiveness
  • Creating comprehensive project plans and schedules
  • Tracking program progress and providing updates to stakeholders
  • Leading project financial management and forecasting
  • Managing stakeholder expectations and building strong relationships
  • Supporting client relationships and delivering exceptional customer experiences

Requirements

  • Bachelor's degree in business, marketing, or a related field (project management certification considered an asset)
  • 3-5+ years of experience in a client-facing project management role, ideally within a fast-paced agency environment
  • Excellent communication and interpersonal skills
  • Strong financial acumen and understanding of key financial metrics
  • Experience with project management tools and software (e.g. Gantt charts, resource schedules)
  • Experience with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Why Bond?

Bond Brand Loyalty is a dynamic and innovative agency that values creativity, collaboration, and customer relationships. We offer a unique opportunity to work with a talented team and make a real impact on our clients' businesses.

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