Corporate Key Account Manager and Director Sales, Canada
2 weeks ago
**Job Summary**
As a Strategic Sales Leader and Director of Key Accounts at Lufthansa Technik AG, you will be responsible for developing and implementing customer sales strategies, managing and coordinating the holistic customer relationship, and conducting regular feedback rounds and lessons learnt with customers.
**Key Responsibilities**
- Develop and implement customer sales strategies, including regular review of action plan implementation, target achievement, and account performance.
- Manage and coordinate the holistic customer relationship, including organization of regular customer visits, customer activities, and events.
- Conduct regular feedback rounds and lessons learnt with customers, analysis of customer satisfaction, identification of critical issues regarding customer relationship, and deduction of possible solutions.
**Requirements**
- High school diploma/GED required.
- College degree/vocational training required.
- Bachelor's degree required.
- Master's degree desirable.
- At least 5 years' experience within sales respectively customer interface required.
- Solid experience on sales and negotiation methods required.
- Fluency in English language required.
- German and French language desirable.
- Knowledge in Aviation MRO Industry required.
- Good knowledge of internal processes and interfaces within the Lufthansa Technik Group required.
- MS Excel, Word, PowerPoint, and SAP CRM as user.
- Responsible of employees (virtual team).
- Responsible of budget: costs and revenue.
- Willingness to travel.
- Constant time pressure.
- High stress levels.
- Must possess permit to work in Canada.
**What We Offer**
- Flight privileges.
- 15 Vacation Days.
- 401k plan.
- Commuter Benefits.
- Education.
- Employee Assistance Program.
- Family Policy.
- Flex Holidays.
- Healthcare.
- Life Insurance.
- Long Disability.
- Short Disability.
- Up to 60 Sick Days.
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