Dental Office Manager

4 weeks ago

St Thomas, Ontario, Canada dentalcorp Full time

About Us:

Fairview Dentistry is a leading dental practice in St. Thomas, committed to delivering exceptional patient care and service. Our team of experienced dentists and professionals offer a comprehensive range of dental services, including general dentistry, Invisalign clear aligners, cosmetic care, and preventive hygiene.

We pride ourselves on our patient-centric approach, providing a welcoming and comfortable environment for our patients. Our commitment to continuous learning and innovative technology ensures we stay at the forefront of dental care.

Schedule:

We operate Monday to Friday, 9:00am to 5:00pm, with flexible scheduling to accommodate our patients' needs.

Benefits of Working with Us:

  • Competitive compensation and benefits package
  • Total rewards program offering discounts on services, entertainment, and more
  • Employee and Family Assistance Program (EFAP) for confidential counseling and advisory services
  • Career development opportunities and access to industry-leading continuing education
  • Attend social and CE events to network with dental professionals
  • Work-life balance and flexibility
  • Access to modernized technology for optimal patient care

Key Responsibilities:

Operational Planning & Execution:

  • Develop and execute plans to improve daily operations, ensuring maximum productivity and operational excellence
  • Review clinic environment and key business indicators to identify areas for improvement and provide coaching to the team

Compliance & Patient Safety:

  • Partner with Compliance, DC Institute, and Human Resources to ensure compliance with provincial health regulation standards
  • Manage and oversee compliance programs, prioritizing patient safety
  • Adhere to Health and Safety Policies and Procedures and provincial legislation

Leadership:

  • Lead, coach, and motivate the team to improve productivity, engagement, and patient retention
  • Implement company programs, policies, and procedures, supporting action plans and motivating the team to meet objectives
  • Support recruitment efforts and assess candidates for best fit
  • Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

About You:

  • University or College Diploma in business or office administration
  • 3-5 years experience in a clinical setting, retail sales, or customer service environment
  • Supervisory or management experience in business operations, including staff scheduling, finances, inventory, and people management
  • Strong business acumen and experience with budgeting and forecasting
  • Experience with dental software systems and Microsoft Office preferred
  • Commitment to maintaining health regulation and operational standards
  • Flexibility to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at [insert contact information]. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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