Customer Service Team Leader
1 month ago
Customer Experience Supervisor
Are you ready to take on a pivotal role in enhancing customer satisfaction? As a Customer Experience Supervisor at Scotiabank, you will:
- Oversee and guide a team of Customer Experience Representatives
- Foster strong client relationships and deliver exceptional service
- Serve as the acting manager for the branch when necessary
- Identify opportunities to elevate the overall customer journey
- Support the rollout of new policies and operational procedures
Key Qualifications:
- Demonstrated leadership skills to mentor and develop team members
- Outstanding customer service aptitude
- Experience in managing teams is preferred
- Strong communication capabilities
- Willingness to work flexible hours
- Experience in the banking sector is advantageous
- Familiarity with digital banking platforms
Why consider this opportunity?
- Join an innovative and supportive team environment
- Benefit from a career path with opportunities for advancement
- Make a meaningful impact within our community-focused organization
- Receive recognition and rewards for your contributions
- Enjoy competitive salary and benefits packages
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