Key Holder
4 weeks ago
Job Summary
We are seeking a highly motivated and experienced Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth operation of our store. As a Key Holder, you will be responsible for leading by example, modeling behaviors that inspire the sales team to deliver exceptional customer service and achieve sales targets.
Key Responsibilities
- Lead by example, demonstrating outstanding coaching and mentoring skills to inspire the sales team
- Use your flair for retail and cash handling experience to perform essential start and end of day cash reconciliation
- Assist with opening and closing the store on a rotational basis
- Support the Store Manager and Assistant Manager in achieving sales and customer service targets
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with the sales team to achieve sales targets and improve store performance
Requirements
- Proven retail experience, preferably within cosmetics
- Ability to provide inspirational, authentic, and personalized customer service
- Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable
- Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable
- Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment
- Previous experience with retail point-of-sale software
What We Offer
MAC offers a competitive hourly rate, ranging from $18.85 to $28.30, depending on qualifications, skills, experience, and budget. We also offer a variety of benefits, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time. In addition, we maintain highly competitive incentive compensation programs, with eligibility varying based on the respective plan(s).
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