Key Holder

4 days ago

Burnaby, British Columbia, Canada MAC Full time
Key Holder - Part Time - MAC Metropolis FSS

Job Summary

We are seeking a skilled Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth operation of the store. The ideal candidate will possess excellent coaching and mentoring skills, with the ability to lead by example and model behaviors that inspire the sales team to deliver exceptional customer service.

Key Responsibilities
• Provide inspirational, authentic, and personalized customer service to achieve sales and customer service targets
• Use retail and cash handling experience to carry out essential start and end of day cash reconciliation
• Open and close the store on a rotational basis
• Utilize coaching and mentoring skills to lead the sales team and achieve sales and customer service targets

Requirements
• Proven retail experience, preferably within cosmetics
• Ability to provide inspirational, authentic, and personalized customer service
• Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable
• Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable
• Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment
• Previous experience with retail point-of-sale software

What We Offer
• Competitive hourly rate, ranging from $18.85 to $28.30, depending on qualifications, skills, experience, and/or budget
• A variety of benefits, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time
• Highly competitive incentive compensation programs, with eligibility based on terms of the respective plan(s)

Equal Opportunity Employer
We are an equal opportunity employer and welcome applications from diverse candidates. Accommodations for job applicants with disabilities are available on request.

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