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Readiness Advisor

2 months ago

Edmonton, Alberta, Canada NorQuest College Full time
Job Description

READINESS ADVISOR

ADMISSIONS & SUPPORTS

NorQuest College is seeking a highly motivated and customer-focused Readiness Advisor to join our team. As a key member of our Readiness Team, you will play a pivotal role in helping learners achieve their education and career goals by providing personalized support and guidance.

The Readiness Advisor will work closely with students, faculty, and staff to identify and overcome barriers to success, guiding them to support services where necessary. You will also assist students in career decision making and educational program planning, considering their occupational goals, academic levels, and personal circumstances.

Key Responsibilities:

  • Provide exceptional customer service at all times, communicating verbally, in writing, and over the phone in a timely and professional manner.
  • Support current NorQuest applicants and students by providing exemplary customer service throughout their academic career.
  • Assist students in identifying and overcoming barriers to success, guiding them to support services where necessary.
  • Guide and support students in career decision making and educational program planning with consideration to their occupational goals, academic levels, and personal circumstances.
  • Communicate with various NorQuest departments and divisions to develop and maintain strong relationships.
  • Provide input and support for relevant NorQuest College policies and procedures that will increase student satisfaction and completion rates.
  • Collaborate with Admissions to ensure that enrolment targets are met.
  • Represent the college at various events such as conferences and career fairs.
  • Liaise with external agencies and service providers to access resource information for learners.
  • Contribute to the strategic goals of NorQuest College and Learner Experience by initiating and participating in various projects and activities.

Requirements:

  • A Bachelor's degree in a related field.
  • 3+ years of experience in student advising/student centered role or a related career in post-secondary education.
  • Knowledge of PeopleSoft would be an asset.

What We Offer:

NorQuest College offers a competitive salary range of $54,028 - $70,193 annually, reflective of your education and experience. This is a full-time permanent position with immediate access to our great pension and benefits programs. We also offer flexible work options and a commitment to equity, diversity, and inclusion.

Our Commitment to Equity, Diversity, and Inclusion:

NorQuest College is committed to being an inclusive, anti-racist, and decolonized organization. We recognize, respect, and support Indigenous people's self-determination through our work in decolonization, reconciliation, and Indigenization.

Accessibility:

NorQuest College strives to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to us.