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Account Development Manager

2 months ago

Burlington, Ontario, Canada TransUnion LLC Full time

About the Role:

At TransUnion LLC, we are dedicated to providing innovative information solutions to help businesses make informed decisions. As a trusted provider of global information solutions, our mission is to empower organizations to optimize their risk-based decisions and enable consumers to understand and manage their personal information.

What We're Looking For:

  • A Bachelor's degree, preferably in a business-related field, or equivalent experience.
  • 5+ years of experience in B2B sales, communicating with all levels of the buying organization.
  • The ability to articulate sophisticated messaging around our solutions, analytics, industry trends, and TransUnion's value proposition.
  • The embodiment of trust while managing complex relationships with executive-level buyers and influencers in the insurance sector.
  • The enthusiasm to successfully navigate a matrixed environment, facilitating teamwork with various internal stakeholders to best serve our customers' interests.
  • Significant insurance, analytics, financial services, and/or related industry expertise.
  • Savvy project management and exceptional organizational skills, coupled with a proven ability to work and 'get things done.'
  • Previous experience in insurance, banking, SaaS, retail credit, or consumer credit reporting industries is considered an asset.
  • A high level of confidence, coupled with a positive, 'can-do' attitude.
  • Availability for purposeful travel.

Key Responsibilities:

  • Responsible for managing the overall relationship with assigned insurance customers and identifying key decision makers, influencers, buyers, and sponsors.
  • Lead and coordinate resources for client-facing business reviews.
  • Collaborate with business development executives, market planners, and product consultants to drive adoption of new product opportunities to help solve customer challenges.
  • Responsible for account planning and understanding each customer's position within the market.
  • Facilitate contract renewal process as required.
  • Solve customer problems and diffuse escalated matters, and provide documentation of issues and root causes for future issue avoidance.
  • Work with the client success management team to ensure successful implementation of solutions and projects, and ROI achieved as expected by the customer.

This is a remote position, which may require occasional in-person attendance at work-related events at the discretion of management.