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QSR Food Services Manager

2 months ago


Kamloops, British Columbia, Canada Aramark Full time
About the Role

We are seeking a highly skilled QSR Food Services Manager to oversee the operations of our national brands and proprietary Aramark brands at Thompson Rivers University in Kamloops, BC.

Key Responsibilities

• Coordinate with the Food Service Director to meet targets and ensure operational excellence

• Manage and train supervisors to maintain high standards of service and safety

• Develop and implement training schedules for new promotions and staff development

• Ensure compliance with food safety and revenue standards

• Resolve customer complaints and handle staff questions and concerns

• Coordinate with Franchisee District Managers for store-related training and support

• Maintain proper payroll procedures and ensure quality service to all guests

• Resolve day-to-day operational issues and perform other duties assigned by the Food Service Director

Requirements

• Excel at task delegation and work planning

• Able to organize, compose, and review daily financial reports

• Manage operational standards and team members

• Experience in Scheduling, Staff Positioning, & Conflict Resolution

• Customer service background preferred

• Previous experience in Quick Service, Clearview an asset (TIMS applications/ systems)

• Friendly and outgoing

• Positive attitude

• Previous management experience required

• Food Safe certification is also preferred, but we can help facilitate if need be

About Aramark

Aramark is a leading provider of food and facilities services to education, healthcare, business, and sports markets. We are committed to delivering exceptional service and creating a positive impact for our employees, customers, and communities.