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Customer Service Representative

2 months ago


Coquitlam, British Columbia, Canada TOUR CLICK YVR TRAVEL CANADA LTD Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist at TOUR CLICK YVR TRAVEL CANADA LTD. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.

Key Responsibilities
  • Customer Service: Greet clients and visitors, respond to inquiries, and provide information on our services and policies.
  • Administrative Support: Manage office supplies, maintain accurate records, and perform various clerical tasks.
  • Communication: Answer phone calls, relay messages, and schedule appointments.
  • Financial Transactions: Process payments, send invoices, and maintain accurate financial records.
  • Team Collaboration: Work closely with our team to ensure seamless communication and efficient workflow.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Skills: Attention to detail, efficient interpersonal skills, flexibility, organized, reliability, team player, ability to multitask
  • Work Conditions: 30 to 40 hours per week, permanent position
  • Language: English