Planner - St Catharines
2 weeks ago
About the Role
We are seeking a highly skilled and customer-focused individual to join our team as a Planner. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer experiences and ensuring that our customers receive the best possible service.
Key Responsibilities
- Assist customers in the self-planning process or provide accurate designs and detailed layout solutions.
- Provide visitors with a positive shopping experience by ensuring customer convenience standards in your sales area are met or exceeded.
- Ensure merchandise is presented according to IKEA standards and is properly labeled and signed.
- Adhere to inventory control procedures.
- Train and coach apprentices on product features, services, customer selling skills and technical requirements.
- Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers.
- Assume responsibility for other tasks and projects as they occur.
Our Team
We are a diverse team of sales and customer service professionals who are passionate about delivering exceptional customer experiences. We work together to create a positive and inclusive work environment that celebrates individuality and promotes growth and development.
Why Work with Us
We offer a comprehensive Total Rewards package that includes:
- Wellness days (in addition to your vacation days)
- Extended health, dental, and vision coverage (for you and your family)
- RRSP with IKEA contribution matching options
- Eligibility for our annual IKEA bonus incentive plan
- Flexible spending account
- Life insurance
- Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
- Parental leave
- Bereavement leave
- Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
The starting rate for this position ranges from $22.00+, will be based on relevant work experience.
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