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Office Support Specialist

2 months ago

Edmonton, Alberta, Canada WCB Alberta Full time

As an equal opportunity employer, we are committed to fostering a diverse workforce that mirrors the variety of our clients and the communities we serve. Discover more about career opportunities at WCB Alberta.

Position Title:

Administrative Assistant (Team Support)

Employment Type:

Temporary Long Term (Fixed Term) / Full-time

Work Location:

Edmonton, Alberta

Role Overview:

Millard Health - Edmonton, Alberta

Temporary, Full-Time Position

At WCB-Alberta, we strive to make a significant difference in the lives of working Albertans. As a not-for-profit entity, we are mandated to oversee the workers' compensation framework for the province. Our mission is to support Alberta workers who experience job-related injuries by providing essential compensation and benefits.

We seek motivated individuals with strong administrative capabilities to assist our various program sectors. Exceptional organizational skills, meticulous attention to detail, and effective interpersonal communication are crucial for success in this role.

Key Responsibilities:

Delivering administrative assistance within a collaborative team environment. Ensuring high-quality medical processing services, including the preparation of medical letters, memos, and reports, along with managing a variety of documentation. Monitoring, updating, and disseminating information related to service activities within the service delivery and scheduling system, as well as other manual tracking processes. Compiling and maintaining client records to adhere to accreditation standards. Engaging effectively with team members, healthcare professionals, clients, and staff. Supporting team members, clients, and leadership through various administrative tasks, including scheduling meetings, managing attendance records, and coordinating client services.

Required Experience and Skills:

High school diploma, supplemented with courses in medical terminology and/or secretarial training in word processing. Preference will be given to candidates with relevant post-secondary education. Prior office experience in a similar role, particularly within the medical or vocational fields, is advantageous. Proficiency in Microsoft applications is essential. Demonstrated experience in delivering excellent customer service. Strong communication and time management abilities. Availability to work 7.25-hour shifts between 7:00 a.m. and 5:00 p.m., with occasional shift adjustments. Capacity to manage multiple priorities while accurately completing tasks is vital.

We provide a competitive salary, a comprehensive benefits package, flexible work schedules, and hybrid work options that promote a healthy work-life balance. You will collaborate with supportive leaders and skilled professionals in a nurturing and cooperative work environment.

Salary: Grade 5 - $46,924.00 to $52,131.00 per annum

This is a temporary, full-time position for approximately twelve (12) months, with the potential for extension and/or permanency. Final candidates will be required to undergo a security clearance.

We are dedicated to providing equal opportunities to all qualified individuals, regardless of race, color, religion, national origin, gender (including gender identity or expression), age, sexual orientation, or physical or mental disability. Equal opportunity is upheld in employment, promotions, and compensation.