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Bicycle Store Supervisor

3 months ago

Vancouver, British Columbia, Canada BSP Bicycle Sports Pacific Full time
Position Overview

As a Retail Operations Manager at BSP Bicycle Sports Pacific, you will play a crucial role in overseeing the daily activities of our store. Your leadership will ensure that our team operates efficiently and effectively to meet customer needs.

Key Responsibilities
  • Staff Management: Lead and allocate tasks to team members to optimize performance.
  • Market Analysis: Analyze market trends and consumer preferences to forecast sales and understand competitive dynamics.
  • Marketing Initiatives: Design and execute marketing plans to enhance brand visibility and drive sales.
  • Financial Oversight: Prepare budgets and keep track of income and expenditures to ensure financial health.
  • Workforce Planning: Assess and determine staffing needs to maintain operational efficiency.
  • Issue Resolution: Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Payroll Management: Oversee payroll processes to ensure timely and accurate compensation for staff.
  • Performance Evaluation: Conduct regular assessments of employee performance to foster development.
  • Operational Leadership: Organize, direct, and evaluate daily store operations to ensure smooth functioning.
Qualifications
  • Education: Completion of secondary (high) school graduation certificate.
  • Experience: A minimum of 2 years and less than 3 years in a similar role.
  • Employment Type: Permanent position.
  • Language Requirement: Proficiency in English.
  • Work Hours: Flexible hours ranging from 30 to 40 hours per week.