Customer Service Representative

4 weeks ago


Dieppe, Canada Coastal Drywall Supplies Ltd Full time
Job Title: Customer Service Assistant

We are seeking a highly skilled and customer-focused Customer Service Assistant to join our team at Coastal Drywall Supplies Ltd.

Job Summary:

The Customer Service Assistant will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Customer Service: Provide excellent customer service to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Communication: Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.
  • Problem-Solving: Analyze and resolve customer complaints and issues in a fair and timely manner.
  • Documentation: Maintain accurate and up-to-date records of customer interactions and issues.
  • Teamwork: Collaborate with the sales and customer service teams to ensure seamless service delivery.
Requirements:
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 2 years to less than 3 years.
  • Language: English.
  • Work Hours: 40 hours per week.
Benefits:
  • Commission: Earn a competitive commission on sales.
  • RRSP: Participate in our Registered Retirement Savings Plan (RRSP) program.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

If you are a customer-focused individual with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.



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