Customer Service Representative

2 months ago


Dieppe, Canada Pizza Delight Full time

About the Role

The Customer Service Representative at Pizza Delight is responsible for providing exceptional customer service to our guests at the counter and over the phone. This role requires a professional appearance, adherence to health and safety regulations, and a commitment to maintaining a clean and organized work environment.

Main Responsibilities

  • Ensure a positive and welcoming experience for all guests
  • Process take-out and delivery orders, and transmit them to kitchen staff through the POS system
  • Prepare and serve beverages, condiments, and desserts for take-out
  • Provide excellent customer service, adhering to Pizza Delight's customer service protocol
  • Prepare bills for take-out meals, receive payments, and balance daily financial transactions
  • Perform other tasks as requested by the supervisor

Requirements

This role requires little experience, but a strong ability to work in a team, adapt to new situations, and communicate effectively is essential. Bilingualism may be required, and good personal grooming, confidence, integrity, stress management skills, and a dynamic personality are also necessary.

Working Conditions

Work hours are generally pre-scheduled, with varying shifts including evenings, weekends, and statutory holidays. Part-time work may be available, and the schedule may contain split shifts. The work environment is fast-paced and may be noisy at mealtimes.



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