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Employee Relations Manager

2 months ago


Old Toronto, Ontario, Canada Scotiabank Full time
Job Summary

We are seeking a highly skilled Employee Relations Manager to join our team at Scotiabank. As an Employee Relations Manager, you will play a critical role in supporting the overall success of our Employee Relations and Labour Relations business strategy and objectives.

Key Responsibilities
  1. Champion a Customer-Focused Culture: Deepen client relationships and leverage broader Bank relationships, systems, and knowledge to drive business results.
  2. Investigate and Finalize ER/LR Cases: Independently manage ER/LR cases requiring specialized depth of expertise and knowledge of the Bank's Code of Conduct, HR policies, employment law, and assigned business lines/subsidiaries/countries.
  3. Provide Value-Added Advice and Coaching: Act as a subject matter expert and provide advice and coaching on employment-related issues to employees, People Managers, and HR Business Partners, ensuring global consistency and alignment to established governing regulations, Bank policies, and processes.
  4. Conduct Formal Investigations: Conduct formal investigations into allegations of serious misconduct, both independently and/or in collaboration with the Employment Law Group and Corporate Security.
  5. Lead Employee Interviews: Lead employee interviews, often engaging in contentious dialogue to analyze the facts of situations, write investigative reports, and present findings and recommendations to Senior Leadership to mitigate legal risk to the Bank.
  6. Collaborate with HR Business Partners: Work in collaboration with HR Business Partners in planning the end-to-end delivery of strategic initiatives, identify trends, and provide insights to Senior Leadership and HR Business Partners to contribute to the HR strategy.
  7. Promote a Seamless Experience: Promote and support a seamless and consistent experience for employees and People Managers with ER/LR issues and concerns, update and maintain accurate information in the ER/LR case file to ensure defensibility against potential litigation.
  8. Understand Risk Appetite and Risk Culture: Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions, ensuring teams meet obligations while respecting operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk.
  9. Champion a High-Performance Environment: Champion a high-performance environment and contribute to a team environment that attracts, retains, develops, and motivates others by fostering an inclusive work environment, communicating vision/values/business strategy.
Requirements
  • Post-Secondary Degree or College Diploma: Post-secondary degree or college diploma in Human Resources, Business, or another related field.
  • 2-5 Years of Experience: 2-5 years of experience in Employee Relations or Human Resources.
  • Proficiency in French: Proficiency in French is required.
  • CHRP or CHRL Designation: CHRP or CHRL designation is considered an asset.
  • Expert Knowledge of Employment Law: Expert knowledge of employment law and labour law (within the various countries ER/LR supports).
  • Knowledge of Collective Agreements: Knowledge of how to read and interpret collective agreements (international).
  • Strong Problem-Solving Skills: Strong problem-solving skills with ability to apply sound judgment.
  • Strong Conflict and Alternative Dispute Resolution Skills: Strong conflict and alternative dispute resolution skills.
  • Strong Verbal and Written Communication Skills: Strong verbal and written communication skills, including strong report writing and presentation skills.
  • Ability to Multitask: Ability to multitask while remaining organized; able to set priorities and meet deadlines.
  • Advanced Computer Skills: Advanced computer skills in MS Office products.