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Victoria, British Columbia, Canada AVI Health and Community Services Full timeJob Summary:The Systems, Screening and Dispatch Navigator is a critical role within the AVI Community-Led Crisis Response Team (CLCR). This position is responsible for providing acute mobile crisis support and de-escalation services for individuals experiencing mental health and/or substance use related crises. The Systems, Screening and Dispatch Navigator...
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Victoria, British Columbia, Canada AVI Health and Community Services Full timeJob Summary: The CLCR Systems Navigator is a critical role within AVI Health and Community Services, responsible for providing acute mobile crisis support and de-escalation services for individuals experiencing mental health and/or substance use related crises. This position requires a unique blend of crisis intervention skills, situational awareness, and...
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CLCR Systems Navigator
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Victoria, British Columbia, Canada AVI Health and Community Services Full timeJob Summary:The CLCR Systems Navigator is a critical role within AVI Health and Community Services, responsible for providing acute mobile crisis support and de-escalation services for individuals experiencing mental health and/or substance use related crises. This position requires a unique blend of crisis intervention skills, situational awareness, and...
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CLCR Systems Navigator
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Victoria, British Columbia, Canada AVI Health and Community Services Full timeJob Title: CLCR Systems NavigatorAVI Health and Community Services is seeking a highly skilled and compassionate CLCR Systems Navigator to join our team. As a key member of our Community-Led Crisis Response Team, you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or...
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CLCR Systems Navigator
4 weeks ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeJob Title: CLCR Systems NavigatorAVI Health and Community Services is seeking a highly skilled and compassionate CLCR Systems Navigator to join our team. As a key member of our Community-Led Crisis Response Team, you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or...
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CLCR Systems Navigator
4 weeks ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeJob Title: CLCR Systems NavigatorAVI Health and Community Services is seeking a highly skilled and compassionate CLCR Systems Navigator to join our team. As a key member of our Community-Led Crisis Response Team, you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or...
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CLCR Systems Navigator
4 weeks ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeJob Title: CLCR Systems NavigatorAVI Health and Community Services is seeking a highly skilled and compassionate CLCR Systems Navigator to join our team. As a key member of our Community-Led Crisis Response Team, you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or...
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CLCR Systems Navigator
3 weeks ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeJob SummaryThe CLCR Systems Navigator is a critical role within AVI Health and Community Services, responsible for providing acute mobile crisis support and de-escalation services for individuals experiencing mental health and/or substance use related crises. This position requires a high level of emotional resilience, situational awareness, and ability to...
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Victoria, British Columbia, Canada AVI Health and Community Services Full timeAbout the RoleThe AVI Health and Community Services team is seeking a skilled Systems, Screening and Dispatch Navigator to join our CLCR team. In this role, you will be responsible for assessing and triaging crisis calls, providing support and guidance to individuals in need, and dispatching teams to respond to emergencies.
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CLCR Community Crisis Response Specialist
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Experiential Community Crisis Responder
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Experiential Community Crisis Responder
1 month ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeAbout the RoleAVI Health and Community Services is seeking a skilled Experiential Community Crisis Responder to join our team. As a member of our Community-Led Crisis Response Team, you will play a critical role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or substance use related...
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Experiential Community Crisis Responder
1 month ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeAbout the RoleAVI Health and Community Services is seeking a skilled Experiential Community Crisis Responder to join our team. As a member of our Community-Led Crisis Response Team, you will play a critical role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or substance use related...
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Experiential Community Crisis Responder
1 month ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeAbout the RoleAVI Health and Community Services is seeking a skilled Experiential Community Crisis Responder to join our team. As a member of our Community-Led Crisis Response Team, you will play a critical role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or substance use related...
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Community Crisis Counsellor
3 weeks ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeJob SummaryThe Community Crisis Counsellor will provide acute mobile crisis support and de-escalation services for persons 13 years of age and older experiencing mental health and/or substance use related crises. Working in collaboration with all team members, the Community Crisis Counsellor is responsible for providing rapid point of service mental health...
Crisis Response Navigator
2 months ago
We are seeking a highly skilled and compassionate Crisis Response Navigator to join our team at AVI Health and Community Services. As a key member of our Community-Led Crisis Response Team, you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or substance use related crises.
Key Responsibilities- Manage the central call line for the CLCR team, assessing and triaging calls and text messages from the community, and initiating Community Care Plans and resourcing community supports.
- Develop support and safety plans for individuals in crisis, and/or for Third Party Callers, while consulting with community resources, family members, and peers as directed by the caller's needs.
- Provide non-judgmental emotional telephone and text support and crisis intervention, including assessment, problem-solving, and community resourcing.
- Assess needs and risk of callers, referring to appropriate services and providing short-term follow-up during wait times, and until CLCR support can be arranged.
- Support behind-the-scenes systems, including communication with internal AVI programs, staff scheduling, payroll, and leave management.
- Minimum 3 years relevant experience in mental health services, de-escalation, and crisis response, and case management.
- Undergraduate Degree in the mental health field (counseling, social work, psychiatric nursing).
- Crisis Intervention Skills, including extensive experience with situational awareness, mental health assessments, and suicide intervention.
- Able to respectfully engage and support Indigenous relationships, with a trauma-informed and decolonial lens.
- Demonstrated skills, experience, and knowledge of harm reduction and health promotion practices.
- Demonstrated practice of social justice, cultural humility, and trauma-informed approaches to care.
- Competitive hourly rate of $33.99/hour to start, with stepped increases based on seniority with AVI.
- Casual call schedule, with shifts falling between 7:00am to 3:00pm, 12:00pm to 8:00pm, and 5:00pm to 1:00am.
- Mandatory training schedule from October 8th to November 8th, with transitioning into shift/hours only after all components of Mandatory Training are successfully completed.
- Location: AVI Victoria office and throughout Victoria, responding to crisis and in the community, and where needed.
