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Parts Sales Specialist
1 month ago
About the Role:
The Parts Advisor is a key member of our team at Trotman Auto Group, responsible for providing exceptional customer service to all Parts clients. This role involves the efficient and profitable ordering, stocking, and sale of automotive parts.
Key Responsibilities:
- Assist customers with parts inquiries and sales, ensuring a high level of customer satisfaction.
- Maintain accurate inventory levels and ensure timely delivery of parts to customers.
- Collaborate with the Service department to ensure smooth delivery of parts and labor estimates.
- Communicate effectively with customers, Parts staff, and management to report any delays or issues with parts deliveries.
- Stay up-to-date on manufacturer warranty and policy procedures, serving as a liaison with factory representatives.
- Assist with routine inventory counts and maintain a clean and organized warehouse environment.
Requirements:
- Previous dealership experience is an asset.
- Experience with truck accessories and modifications is an asset.
- Ability to effectively respond to and meet the needs of a diverse client base.
- Ability to lift and carry up to 50 lbs. on a regular basis.
- Valid Class 5 driver's license with a clean driver's abstract.
- Ability to work efficiently and effectively under pressure with simultaneous deadlines.
- Excellent interpersonal and relationship-building skills.
What We Offer:
- Extended Health Care & Dental coverage.
- Dental coverage.
- Group RRSP plan available.
- Employee Assistance Program to promote mental, physical, and financial wellness.
- Vacation Paid time off, etc.
- Employee Discounts for purchases and services.
- Weekly Incentives.
- Real-time Comprehensive Training.
- NADA Training Courses available for most departments.
- Internal Professional and Career Development programs.
