Parts Sales Specialist

1 month ago


Abbotsford, British Columbia, Canada Trotman Auto Group Full time

About the Role:

The Parts Advisor is a key member of our team at Trotman Auto Group, responsible for providing exceptional customer service and ensuring the efficient and profitable ordering, stocking, and sale of automotive parts.

Key Responsibilities:

  • Assist customers with parts inquiries and sales, providing accurate and timely information
  • Efficiently manage and maintain inventory levels, ensuring accurate stock counts and minimizing waste
  • Collaborate with the Service department to ensure smooth delivery of parts and meet customer needs
  • Communicate effectively with customers, Parts staff, and management to report any delays or issues regarding parts deliveries
  • Stay up-to-date on manufacturer warranty and policy procedures, serving as a liaison with factory representatives
  • Participate in routine inventory counts and assist with housekeeping of the Parts department

Requirements:

  • Previous dealership experience is an asset
  • Experience with truck accessories and modifications is an asset
  • Ability to effectively respond to and meet the needs of a diverse client base
  • Ability to lift and carry up to 50 lbs. on a regular basis
  • Ability to be on your feet for long periods of time
  • Valid Class 5 driver's license with a clean driver's abstract
  • Ability to work efficiently and effectively under pressure with simultaneous deadlines
  • Excellent interpersonal and relationship-building skills

What We Offer:

  • Extended Health Care & Dental coverage
  • Dental
  • Group RRSP plan available
  • Employee Assistance Program to promote mental, physical, and financial wellness
  • Vacation Paid time off, etc.
  • Employee Discounts for purchases and services
  • Weekly Incentives
  • Real-time Comprehensive Training
  • NADA Training Courses available for most departments
  • Internal Professional and Career Development programs


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