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Restaurant Manager

2 months ago

Vernon, British Columbia, Canada Predator Ridge Resort Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Predator Ridge Resort. As a key member of our food and beverage team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving revenue growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and train a team of 5-10 staff members
    • Develop and implement strategies to improve customer satisfaction and loyalty
    • Monitor and control labor costs, inventory, and expenses
  • Customer Service
    • Ensure exceptional customer service and resolve any complaints or concerns
    • Develop and maintain relationships with regular customers and stakeholders
  • Operations and Administration
    • Oversee daily restaurant operations, including food preparation, service, and cleaning
    • Manage inventory, supplies, and equipment
    • Ensure compliance with health and safety regulations and food safety standards
  • Financial Management
    • Prepare and manage budgets, forecasts, and financial reports
    • Monitor and control cash handling, credit card transactions, and other financial activities
  • Human Resources
    • Recruit, train, and develop staff members
    • Manage staff performance, conduct performance evaluations, and provide coaching and feedback
    Requirements
    • Education and Experience
      • College diploma or equivalent in hospitality, business, or a related field
      • 2-3 years of experience in a restaurant management role
    • Certifications and Licenses
      • Serving It Right Certificate
      • Safe Food Handling certificate
      • Food Safety Certificate
    • Skills and Abilities
      • Excellent leadership, communication, and interpersonal skills
      • Ability to work in a fast-paced environment and prioritize tasks effectively
      • Strong analytical and problem-solving skills
      What We Offer
      • Competitive Salary and Benefits
        • Disability benefits
        • Health care plan
      • Opportunities for Advancement
        • Phased retirement options
        • Flexible onboarding options
      • Support for Diversity and Inclusion
        • Participates in a government or community program or initiative that supports newcomers and/or refugees
        • Offers mentorship programs that pair newcomers and/or refugees with experienced employees