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Insurance Account Manager

2 months ago

London, Ontario, Canada Aon Full time

About the Role

We are seeking a highly skilled and motivated Insurance Account Manager to join our team at Aon. As a key member of our client sales and service business group, you will play a critical role in delivering innovative and effective solutions to our clients.

Key Responsibilities

  • Service existing clients' portfolios under the direction of the Account Executive.
  • Coordinate the client renewal process by collaborating with all members of the client service team to ensure coverage is secured and client deliverables are met.
  • Assist the Account Executive in securing updates from clients in the renewal process.
  • Receive and process client requests and review documentation for routine policy changes, additions, deletions, or cancellations.
  • Prepare client service summaries, program reports, and manage client accounts receivables.
  • Assist with establishing account-specific service plans and delivery approaches that support coverage solutions.
  • Respond to inquiries from clients on policy coverages under the direction of the Account Executive as may be required.
  • Assist clients with interpretation of insurance clauses within contracts/agreements.
  • Explore opportunities for expanded Aon products or services with clients.
  • Serve as the internal contact point on all aspects of account activity, collaborating closely with clients to receive and provide relevant information.

What We Offer

As a valued member of our team, you will have the opportunity to work alongside experienced colleagues with diverse backgrounds, ranging from account management, broking, claims advocacy, risk engineering, and specialty brokers. You will also have access to opportunities for advancements, cross-training, involvement in local, national, and global projects, and the ability to participate and drive innovative projects and solutions across all solution and product lines.

Requirements

  • Minimum of two (2) years of commercial insurance experience is preferred.
  • RIBO license required.
  • CIP and/or CAIB is preferable or working towards.
  • Meticulous attention to detail, refined interpersonal skills, and the ability to multi-task.
  • Excellent interpersonal, communication, and presentation skills, both verbally and written.
  • Ability to learn and work collaboratively as a key member of a team and independently with minimum supervision.
  • Ability to work with diverse and remote teams.
  • Team-oriented self-starter with the ability to coordinate, prioritize, monitor, and control workflow deadlines and be flexible.
  • Strong computer skills and proficiency with the Microsoft Office package.

How We Support Our Colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce and offer an agile, inclusive environment that allows you to manage your wellbeing and work/life balance. We also offer two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We recognize that flexibility goes beyond just the place of work, and we offer a variety of working style solutions.