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Spa Operations Manager

2 months ago

Edmonton, Alberta, Canada Soothing Harmony Healing Spa Full time
Spa Supervisor Job Description

We are seeking a highly skilled and experienced Spa Supervisor to join our team at Soothing Harmony Healing Spa. As a key member of our management team, you will be responsible for ensuring the smooth operation of our spa facilities and providing exceptional customer service to our clients.

Key Responsibilities:
  • Schedule and coordinate spa services and treatments
  • Supervise and train spa staff to ensure high standards of service and quality
  • Monitor and maintain spa facilities and equipment to ensure a safe and clean environment
  • Develop and implement marketing strategies to promote spa services and increase client bookings
  • Collaborate with other departments to ensure seamless delivery of spa services and programs
Requirements:
  • 1-2 years of experience in a spa or wellness environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of spa operations and management principles
  • Ability to lead and motivate a team
Working Conditions:
  • Combination of sitting, standing, and walking
  • Fast-paced environment with frequent interruptions
  • Ability to work under pressure and meet deadlines
Personal Suitability:
  • Client focus and excellent customer service skills
  • Efficient interpersonal skills and ability to work with diverse groups
  • Excellent oral communication and presentation skills
  • Flexibility and adaptability in a dynamic environment
  • Reliability and accountability in meeting deadlines and responsibilities
Experience:
  • 1 year to less than 2 years of experience in a spa or wellness environment
  • Permanent full-time position
  • 30-40 hours per week
  • English language proficiency