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Program Administrator

2 months ago


Toronto, Ontario, Canada CMG Marketing Full time

CMG Marketing, a leading provider of comprehensive marketing solutions, is seeking a highly skilled and experienced Program Administrator to support the delivery of exceptional customer experiences. Our company is dedicated to helping clients achieve their business objectives through strategic program management.

Key Responsibilities
  • Assist in the day-to-day administration of programs, including data management, tracking, and reporting
  • Provide timely and professional responses to customer inquiries, complaints, and issues
  • Manage and monitor program schedules to ensure timely execution and delivery of all program components
  • Collaborate with clients, stakeholders, and team members to ensure program goals and objectives are met
  • Support the development and implementation of programs, including all administration and reporting
  • Maintain accurate and up-to-date program files, records, and databases
  • Contribute to the continuous improvement of program processes and procedures to enhance efficiency and effectiveness

Requirements

  • 2+ years of experience in program administration or customer service
  • Related Diploma
  • Excellent communication skills, both verbal and written
  • Strong interpersonal skills and ability to build and maintain positive relationships with clients, stakeholders, and team members
  • Ability to work independently, as well as part of a team, in a fast-paced, deadline-driven environment
  • Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint