Optical Laboratory Assistant

1 week ago

Richmond, British Columbia, Canada Oval Optical Full time
About the Role

We are seeking a highly skilled and detail-oriented Optical Laboratory Assistant to join our team at Oval Optical. As an Optical Laboratory Assistant, you will play a critical role in ensuring the highest quality of eyeglasses and contact lenses for our clients.

Key Responsibilities
  • Maintain Prescription Records: Accurately record and maintain client prescription information, ensuring seamless communication between our laboratory and optical departments.
  • Clean and Maintain Equipment: Regularly clean and maintain all laboratory equipment to ensure optimal performance and prevent damage.
  • Perform General Clerical Duties: Provide administrative support to our laboratory team, including data entry, filing, and other tasks as needed.
  • Prepare and Maintain Cleanliness of Collection Areas: Ensure all collection areas are clean, organized, and well-maintained to prevent contamination and maintain a safe working environment.
  • Process Files and Paperwork: Accurately process and manage client files, prescriptions, and other paperwork to ensure compliance with industry regulations.
  • Schedule and Confirm Appointments: Coordinate with clients and our optical department to schedule and confirm appointments for lens grinding and polishing.
  • Order Supplies and Equipment: Procure and manage laboratory supplies and equipment to ensure optimal performance and minimize downtime.
  • Organize and Maintain Inventory: Accurately track and manage laboratory inventory, including lenses, frames, and other materials.
  • Make Minor Adjustments and Repairs: Perform minor adjustments and repairs to eyeglasses and contact lenses as needed.
  • Arrange for Grinding or Polishing of Lenses: Coordinate with our optical department to arrange for lens grinding and polishing services.Area of Specialization
    • Obtain Specifications for Eyeglasses or Contact Lenses: Obtain detailed specifications for eyeglasses and contact lenses from clients, ensuring accurate and timely fulfillment of their needs.Work Conditions and Physical Capabilities
      • Attention to Detail: Maintain a high level of attention to detail to ensure accurate and precise work.Personal Suitability
        • Client Focus: Provide exceptional client service, ensuring a positive and personalized experience for all clients.
        • Efficient Interpersonal Skills: Develop and maintain effective relationships with clients, colleagues, and other stakeholders.
        • Ability to Multitask: Prioritize and manage multiple tasks and responsibilities to ensure seamless laboratory operations.
        • Work Term: Permanent: This is a permanent position with Oval Optical.
        • Work Language: English: English is the primary language used in this role.
        • Hours: 35 hours per week: This position requires a 35-hour workweek.

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