Food Services Manager

4 weeks ago


Nanaimo, British Columbia, Canada Arbutus West Enterprises Ltd oa Tim Hortons Full time
Job Title: Food Services Manager

We are seeking a highly skilled and experienced Food Services Manager to join our team at Arbutus West Enterprises Ltd o/a Tim Hortons. As a Food Services Manager, you will be responsible for overseeing the daily operations of our food services department, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities:
  • Monitor revenues to determine labour costs and optimize staffing levels
  • Supervise staff and provide guidance on food preparation, presentation, and customer service
  • Plan and organize daily operations, including menu planning, inventory management, and supply chain logistics
  • Recruit, train, and develop staff to ensure a high-performing team
  • Implement operational procedures to ensure efficiency, quality, and customer satisfaction
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Conduct performance reviews and provide feedback to staff
  • Cost products and services to ensure profitability and competitiveness
  • Organize and maintain inventory, including food, supplies, and equipment
  • Negotiate arrangements with suppliers for food and other supplies
  • Address customer complaints or concerns in a professional and courteous manner
  • Provide exceptional customer service and ensure a positive customer experience
Requirements:
  • 3-5 years of experience in food services management or a related field
  • Secondary (high) school graduation certificate
  • Excellent communication, leadership, and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Physical ability to stand for extended periods and lift up to 25 pounds
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
How to Apply:

If you are a motivated and experienced Food Services Manager looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.


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