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Home Care Team Leader

2 months ago

Toronto, Ontario, Canada Spectrum Health Care Full time

Company Overview

At Spectrum Health Care, we prioritize your happiness and well-being. We provide competitive compensation, paid sick leave, RRSP matching, and more.

We are seeking Registered Practical Nurses (RPN) to take on the role of Home Support Supervisor to assist our clients in various settings.

The Home Support Supervisor is responsible for leading a team of Personal Support Workers (PSWs) in the field, offering continuous training, mentorship, and performance evaluation.

Our mission at Spectrum Health Care is to reimagine home care for clients and families, delivering essential products and services whenever care is needed, provided by the most qualified and compassionate professionals.

By becoming a part of Spectrum Health Care, you will join one of Canada's Best Managed Companies and be an integral member of a team of highly skilled healthcare experts.

Role Responsibilities

Supervise a team of Personal Support Workers to ensure quality personal care is delivered to patients in their homes Travel to patients' residences in community and facility environments Collaborate with multidisciplinary teams in both community and facility settings Evaluate patient needs based on established timelines, develop care plans, and monitor progress towards outcomes Manage staff performance, conduct evaluations, and implement necessary disciplinary actions Collect, document, and analyze feedback from patients and employees while monitoring key performance indicators such as caseload volume, staff turnover, satisfaction levels, and completion rates of performance appraisals Ensure timely resolution and documentation of all patient concerns and complaints Promote Spectrum Health Care through involvement in local healthcare or business committees and community events Engage in ongoing internal or external professional development for personal growth

Required Qualifications

Current registration with the Colleges of Nurses of Ontario in good standing A minimum of three (3) years of progressive leadership experience as a direct supervisor, preferably in a community context Strong interpersonal skills with the ability to manage challenging situations objectively Proficient in report writing and effective verbal and written communication Excellent English communication skills (additional language skills are a plus) Comprehensive understanding of community nursing principles, practices, and service delivery Valid driver's license and access to a reliable vehicle Basic proficiency in Microsoft Word and Excel, with the ability to learn proprietary software

Additional Information

Spectrum Health Care is proud to be recognized as one of Canada's Best Managed Companies. This accolade honors top organizations across Canada for their overall performance, sustained growth, strategic capabilities, innovation, culture, commitment, and leadership.

We appreciate all applicants; however, only those selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, support will be provided for accommodations throughout the recruitment process upon request.

Spectrum Health Care is dedicated to fostering a culture of diversity, equity, and inclusion within our organization. We aim to attract, engage, and develop a workforce that reflects the diverse communities we serve, recognizing that a diverse workforce is essential for our growth and success.