Business Relationship Manager
2 weeks ago
We are seeking a highly skilled Business Relationship Manager to join our team at IKO. As a key member of our organization, you will be responsible for fostering strong relationships between IT and the rest of the organization, driving business growth, and enhancing customer satisfaction.
Key Responsibilities- Develop and grow relationships with senior management to achieve a seat at the table.
- Collaborate with business leaders to understand their business objectives and identify opportunities to determine how best technology can enable the achievement of their business objectives.
- Key point of contact to facilitate communication and coordination between internal teams and external partners, when required, to ensure alignment of goals and priorities.
- Play an advisory and liaison role between client and technology teams.
- Develop a deep understanding of the business group strategies to support and drive priorities within the portfolio.
- Assist the business in developing business cases, value and benefit realization plans.
- Support the development of a technology strategy and, technology future state to meet the needs of the business.
- Identify portfolio level risks, cross-portfolio dependencies and, resolve issues and competing priorities within the portfolio.
- Support annual and ongoing intake prioritization and documentation of requests that are aligned to the business priorities while also considering IT resources and other initiatives.
- Work closely with business leaders to understand the people, processes, and technology that enable the organization's capabilities as part of the project request submission process.
- Serve as an escalation point for change requests unresolved by projects and, attending steering committees.
- Develop and own key portfolio deliverables such as portfolio roadmaps, account plans, project initiation documents and other necessary tools to enable decision-making and project delivery transition.
- Monitor and evaluate the health of the portfolio of projects and support the business case process for any net new business requests.
- Stay informed about industry trends, market developments, and competitor activities that may impact business priorities and force IT to respond accordingly.
- Continuously strive to enhance the value proposition of our partnerships, seeking innovative ways to meet the evolving needs of our clients and stakeholders.
- Co-lead the implementation of Business Relationship Management Processes and establish the appropriate interaction models within IT and with the business.
We are looking for a highly skilled and experienced Business Relationship Manager who can bring a strong understanding of business and technology to our team. The ideal candidate will have a proven track record of developing and growing relationships with senior management, collaborating with business leaders, and driving business growth.
The successful candidate will have a degree in a relevant field, such as Project Management, Business Administration, or Engineering, and will have a strong understanding of enterprise applications, including ERP, Supply Chain, Manufacturing, Distribution & Retail, Warehouse Management, CRM, Enterprise Content Management, Financial/Corporate Performance Management, BI & Analytics, EDI and E-commerce.
The candidate will also have excellent communication skills, both verbal and written, and will be able to articulate complex ideas and negotiate effectively. They will be a strategic thinker with the ability to identify opportunities for business growth and partnership development, and will have a solid understanding of project management tools and software.
We offer a competitive compensation package, including dental, vision, medical benefits, life insurance, health spending account, employee support and mental wellness, and a competitive matched retirement savings program. We are an equal opportunity employer and welcome applications from people with disabilities.
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Business Relationship Manager
4 weeks ago
Mississauga, Ontario, Canada IKO Full timeAbout the RoleWe are seeking a highly skilled Business Relationship Manager to join our team at IKO. As a key member of our organization, you will be responsible for fostering strong relationships between IT and the rest of the organization, driving business growth, and enhancing customer satisfaction.Key ResponsibilitiesDevelop and grow relationships with...
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Business Relationship Manager
4 weeks ago
Mississauga, Ontario, Canada IKO Full timeAbout the RoleWe are seeking a highly skilled Business Relationship Manager to join our team at IKO. As a key member of our organization, you will be responsible for fostering strong relationships between IT and the rest of the organization, driving business growth, and enhancing customer satisfaction.Key ResponsibilitiesDevelop and grow relationships with...
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Business Relationship Manager
4 weeks ago
Mississauga, Ontario, Canada IKO Full timeAbout the RoleWe are seeking a highly skilled Business Relationship Manager to join our team at IKO. As a key member of our organization, you will be responsible for fostering strong relationships between IT and the rest of the organization, acting as a trusted advisor and working closely with internal businesses to understand their needs and align them with...
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Business Relationship Manager
4 weeks ago
Mississauga, Ontario, Canada IKO Full timeAbout the RoleWe are seeking a highly skilled Business Relationship Manager to join our team at IKO. As a key member of our organization, you will be responsible for fostering strong relationships between IT and the rest of the organization, acting as a trusted advisor and working closely with internal businesses to understand their needs and align them with...
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Business Relationship Manager
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Mississauga, Ontario, Canada IKO Full timeAbout the RoleWe are seeking a highly skilled Business Relationship Manager to join our team at IKO Industries Ltd. As a key member of our organization, you will be responsible for fostering strong relationships between IT and the rest of the organization and its leaders.Key ResponsibilitiesDevelop and grow relationships with senior management to achieve a...
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Client Relationship Manager
2 weeks ago
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