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Accident Benefits Practice Coordinator
3 months ago
At Aviva, we believe in the power of collaboration, guided by our core Values: Care, Commitment, Community, and Confidence.
Aviva Trial Lawyers is actively seeking a dedicated Practice Assistant to provide essential support to our Accident Benefit Group. In this role, you will play a crucial part in assisting our team of legal professionals and litigation clerks with various administrative responsibilities related to insurance defence accident benefits cases.
Key Responsibilities:
- Draft and manage correspondence and legal documents that are technical and confidential, including initial letters to insured parties.
- Prepare fundamental legal documents for review by our Counsel, such as Notices of Intent to Defend and LAT Responses.
- Initiate new matter records in Ghost Practice and ACL, ensuring the accuracy of all data entries.
- Facilitate the prompt delivery of incoming communications, including emails, faxes, and mail, to the correct recipients.
- Oversee payment requests for all team invoices.
- Request filing fees for all newly assigned matters.
- Direct incoming files to the appropriate addressees in a timely manner.
- Manage documents, including binding, printing, copying, and creating electronic copies.
- Construct and organize electronic folders for all new matters assigned to the team.
- Assemble electronic briefs and appropriately name documents according to company standards.
- Monitor and download incoming electronic documents, ensuring they are stored in the correct folders following established naming conventions.
- Assist with overflow dictation and filing tasks.
- Coordinate scheduling for matters, including travel arrangements such as flights, car rentals, and hotel bookings.
- Provide training for new hires on cheque requisition procedures.
- Prepare closed files for secure storage.
Qualifications:
- A minimum of 2+ years of experience in legal administration, particularly in insurance defence or accident benefit actions.
- Post-secondary education in legal assistance or equivalent experience is preferred.
- Proficient computer skills, including familiarity with MS Word, ACL, and Outlook.
- Basic understanding of the Rules of Civil Procedure, Court forms, FSCO, LAT, and the Statutory Accident Benefits Schedule.
- Customer-service oriented with excellent communication abilities.
- Strong organizational skills and attention to detail, with a proactive approach.
- Able to work independently with minimal supervision as well as collaboratively within a team.
- A mature work ethic complemented by a good sense of humour.
What We Offer:
- A competitive rewards package that includes a base salary, eligibility for an annual bonus, paid vacation, retirement savings options, a share plan, health benefits, a personal wellness account, and three paid volunteer days each year.
- Our vacation policy begins at four weeks.
- Exceptional opportunities for career development.
- Funding for professional development education, including the Controlled Insurance Program designation.
- Corporate wellness initiatives to support the physical and mental health of our employees.
Aviva Canada is committed to providing accommodations for employees with disabilities. If you require specific accommodations due to a disability, please reach out to your Talent Acquisition Partner to arrange appropriate support. This commitment extends throughout your career with Aviva Canada.
