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Food Service Team Lead

2 months ago

Brighton, Newfoundland and Labrador, Canada Subway Restaurant Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Subway Restaurant. As a key member of our management team, you will be responsible for overseeing the daily operations of our kitchen and ensuring that our customers receive the highest quality food and service.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of kitchen staff to ensure efficient and effective food preparation and service.
    • Train and develop staff members to improve their skills and knowledge.
  • Food Quality and Safety
    • Ensure that all food is prepared and presented to the highest standards of quality and safety.
    • Monitor and maintain accurate records of food stock, sales, and wastage.
  • Customer Service
    • Provide exceptional customer service to ensure customer satisfaction and loyalty.
    • Respond to customer complaints and concerns in a professional and courteous manner.
  • Inventory and Supply Chain Management
    • Manage inventory levels and ensure that all necessary supplies are ordered and received in a timely manner.
    • Monitor and control costs associated with inventory and supplies.
  • Work Environment and Physical Demands
    • Work in a fast-paced environment with high pressure to meet customer demands.
    • Stand for long periods of time and lift heavy objects.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service or restaurant environment.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and meet deadlines.
    • Strong problem-solving and analytical skills.
    • Ability to lift heavy objects and stand for long periods of time.