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Healthcare Clinic Manager

3 months ago


Canmore, Canada Dermapure Full time

Are you enthusiastic about the intersection of beauty and medical aesthetics? Do you thrive on providing exceptional customer care and personalized solutions?

Dermapure stands as a leader in non-surgical, medical-aesthetic services. With a network of 76 clinics throughout Canada, our mission is to deliver premium, non-invasive treatments that leverage cutting-edge advancements in skin rejuvenation, ensuring visible and natural outcomes.

We are currently seeking a Healthcare Clinic Manager for our dermatology-focused clinic.

Key ResponsibilitiesStrategic Oversight
  1. Implement and refine action plans aligned with the clinic's strategic objectives.
  2. Analyze and prepare reports for the clinic's monthly performance metrics, including sales and key performance indicators, and respond accordingly.
  3. Oversee the clinic's annual financial plan.
Team Leadership
  1. Work alongside the Director of Operations during the recruitment process.
  2. Coordinate task distribution among team members.
  3. Organize training sessions for staff in partnership with the Director of Operations.
  4. Manage team performance and foster ongoing professional development.
  5. Track employee hours and communicate with the accounting department.
  6. Conduct weekly team meetings to ensure alignment and communication.
Operational Management
  1. Determine operational and material resource needs.
  2. Ensure the accuracy of financial transactions and adhere to established deposit procedures.
  3. Verify the accuracy of daily financial reconciliations and forward them to the accounting department.
  4. Manage the issuance of invoices related to employee benefits.
  5. Oversee maintenance and improvements to the clinic's facilities.
  6. Optimize inventory management practices.
Client Relationship Management
  1. Conduct patient consultations to assess needs.
  2. Organize and facilitate informational events for clients.
  3. Ensure the accuracy of treatment and product orders, with monthly follow-ups on client appointments.
  4. Strive for complete client satisfaction and address any issues that may arise.
  5. Propose enhancements for the continuous improvement of service quality.
Qualifications
  1. Bachelor's degree in management, business, or a related field; alternative combinations of education and experience will be considered.
  2. A minimum of five years of relevant experience, preferably in a retail or service-oriented environment.
  3. Proven experience in sales and team management is essential.
  4. Exceptional communication abilities.
  5. Capacity to adapt swiftly in a dynamic and evolving environment.
  6. Ability to perform under pressure while managing priorities effectively.
  7. Demonstrated leadership capabilities with a focus on team development.
  8. Strong business insight and attention to detail.
  9. Proven skills in collaboration and teamwork.
  10. Client-focused with a results-oriented mindset.
  11. Exemplary integrity, discretion, and ethical standards.
  12. Demonstrated initiative, autonomy, and flexibility.
Our Core Values

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

We are committed to providing equal opportunities to all candidates. Only those selected for an interview will be contacted.