Senior Employee Relations Manager

3 weeks ago


Wasaga, Ontario, Canada Amazon Full time
Senior Employee Relations Manager


Amazon's Employee Relations division is dedicated to supporting our North American workforce and on-site leadership. We are seeking a seasoned professional to join our team as a Senior Employee Relations Manager.

The ideal candidate will possess a proven track record of swiftly evaluating data, workplace dynamics, behaviors, and interpersonal relationships to pinpoint potential risks and deficiencies within the work environment.

This role will report directly to the Employee Relations Director and will play a vital role within the North American Employee Relations leadership team.

This is a full-time role that may involve considerable travel, potentially up to 50% of the year, across various Amazon locations.


Key Responsibilities:

  • Crisis Management: Proactively address partner-related crisis situations under tight deadlines, demonstrating exceptional judgment and initiative.
  • Project Management: Conceptualize, undertake, and successfully manage large-scale initiatives aimed at improving the partner experience.
  • Data Analysis: Exhibit strong analytical capabilities by utilizing data and narratives to craft compelling insights and recommendations.
  • Innovative Solutions: Question existing practices and industry norms, generating creative strategies that yield extensive solutions.
  • Effective Communication: Rapidly produce high-quality written communications that succinctly analyze issues and facilitate the transition of solutions from concept to implementation.
Amazon is dedicated to fostering a diverse and inclusive workplace.

As an equal opportunity employer, Amazon does not discriminate based on race, national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

Individuals with disabilities who wish to request accommodations are encouraged to inform their recruiter.
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